Went to Pep boys in Jamaica to change one tire that has bubble. I bought this tire last year and has an insurance .They will give me prorated price.
I told them I want to see the tire first before they put it in. When the tire came I checked and told them this tire year was 2012. I want year 2014 tire not 2012.The guy said all their tires was only delivered Monday. I f I want 2014 I will pay full price.
I said no way they checked the storage and told me they don't have 2014 so I asked if they can give me any discount Manager was not nice. they gave 10% off and 2 hours of waiting just to change one tire.
Never to come back in pep boys. Watch out for the age of the tire in Pep boys......
Reason of review: Poor customer service.
Preferred solution: INSTALL A 2014 TIRE NOT A 2 YEAR OLD TIRE.
I didn't like: Service.