The store at 2984 Apalachee Parkway refused to honor the $20 off a synethic oil change coupon today. The coupon was valid and current on the Pepboys website.
They had just honored it two days before. But today the new manager stated there's a $15 shop fee to use a coupon. Why would I pay $15 to use a $20 coupon?
Originally he had told me the shop fee was the tax. I had to advise him that the sales tax rate is not 30 percent in Tallahassee.
Product or Service Mentioned: Pep Boys Oil Change.
Reason of review: Pricing issue.