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2 comments

The store at 2984 Apalachee Parkway refused to honor the $20 off a synethic oil change coupon today. The coupon was valid and current on the Pepboys website.

They had just honored it two days before. But today the new manager stated there's a $15 shop fee to use a coupon. Why would I pay $15 to use a $20 coupon?

Originally he had told me the shop fee was the tax. I had to advise him that the sales tax rate is not 30 percent in Tallahassee.

Product or Service Mentioned: Pep Boys Oil Change.

Reason of review: Pricing issue.

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Witmer26
Tallahassee, Florida, United States #1348766

Yes. The coupon (a different instance as in a new coupon but of the same offer) had been accepted two days before and wasn't set to expire.

Anonymous
#1348731

Did you happen to read the fine print? A lot of these coupons hope people won't read it as many say "at participating locations only"

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