2984 Apalachee Pkwy, Tallahassee, FL 32301, USA
Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money

The store at 2984 Apalachee Parkway refused to honor the $20 off a synethic oil change coupon today. The coupon was valid and current on the Pepboys website.

They had just honored it two days before. But today the new manager stated there's a $15 shop fee to use a coupon. Why would I pay $15 to use a $20 coupon?

Originally he had told me the shop fee was the tax. I had to advise him that the sales tax rate is not 30 percent in Tallahassee.

Product or Service Mentioned: Pep Boys Oil Change.

Reason of review: Pricing issue.

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Tallahassee, Florida, United States #1348766

Yes. The coupon (a different instance as in a new coupon but of the same offer) had been accepted two days before and wasn't set to expire.


Did you happen to read the fine print? A lot of these coupons hope people won't read it as many say "at participating locations only"

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