I went to Pep Boys located on Vineyard in the city of Ontario California.We have a SUV that we have taken awesome care of.

When we took it in no lights were on. After they told me it will be over 1000 dollars to fix the AC I declined and when I drove the car out the light was on. I went back to tell them and the manager said that has nothing to do with them. He looked at the report and noticed that they light was not on when they inspect the vehicle but some how it came back on after they did the inspection.

I had been hesitant to use Pep boys based on the reviews but my Dad has been a Pep boys customer for ever. Please get my issue fix. I dont think is right that I go in to get something fix and my vehicle comes back with more issues. I hope Pep boys technicias are not doing the samething that Sears was doing to altered Vehicles to get more repairs in.

It will lead into a Class Action Law suit, but this is what it looks like to me after ready blogs about Pep Boys service.

Please do what is right and get my vehicle back the way it was.Thank You.

Review about: Pep Boys Customer Care.

Monetary Loss: $400.

Had an Experience with Pep Boys?

Write a review


Terms of Service
Post Comment

Took. My brakes twice paid over 550.00 and still not working right


they dont know what they are doing and they are greedy to i hope they all drop dead used to take my vehicles down the street told inspect it if it flunks i;ll put most of the parts on well one a hole thought he would get slick told me my frame was rotting away how come two other shops said the guy was a dip you see you can take your vehicle to three different shops for inspection and you going to get three different answers on what it needs it pay to be *** then you don;t get pissed on the other knowledge is power gt.


Lmao, sure good story buddy!

You May Also Like

Pep Boys - Spark Plug Change Review from Auburn, Washington Pep Boys "brought my suv in for a simple spark plug change, but while they were in the process some how they dropped a bolt in my cylinder causing the whole engine..." Read more Pep Boys - PEPBOYS PROSTOP BRAKE SERVICE REPAIR Pep Boys "On 03/31/2016 went to PEPBOYS store. In Nashua,NH I had repair brake work performed. Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me..." Read more Pep Boys - Tires Review from Huntington, New York Pep Boys "Hello from Long Island. (Patchogue) Got new tires last month. Finally took a long trip. Omg! Worst tires ever. Vibration, noisy, you name it. Wondered why? "OLD TIRES!!!!!" 4 year old tires are..." Read more Pep Boys Car Service Review from Fort Worth, Texas Pep Boys "I went to go and get my car assesed by Pep Boys, they said that they would evaluate the damage and would charge me x amount of money for it...." Read more Gifttree - Terrible service, embarrassing product! Gifttree "Gifttree provides terrible service and a completely embarrassing product! I wish I had read the reviews before ordering flowers for my mom's birthday through this company! I paid extra to..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more Priceline is Fraud Priceline "Bought a hotel reservation that was changeable. Turned out it was bait and switch. Out over $1200. See the screen grab of the actual page I purchased from. Note the..." Read more Pats Pizzeria Family Restaurant - Pat's- YOU LOSE Pats Pizzeria Family Restaurant "I have to give at least 1 star but the service or lack there of that I received today is not worthy of 1 point on a star. The Manager..." Read more