Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

Call for a tow took about an hour said it would cost $24.00 for the tow plus ant work; good so far. Gave the front desk the valet key, signed for work to be put on a computer diagnostic...

Left. Walked home... Got a call that they need the remote... Walked back (22 Min.

each way). Gave the remote, hung around... They said they could no fix, said I was locked out. Had to pay $149.00 for NO WORK DONE, another tow and half a day lost.

And the tow was $49.00 not $24 as I was told...

Did not mention I had to join to get a deal. Unless you are sure of your problem, might consider a company that can get the job done first time and every time, or won't charge for errors.

Product or Service Mentioned: Pep Boys Car Repair.

Reason of review: Pricing issue.

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I have been looking for some new articles to check out! and this gave me great information.


They have waiting for 2 hours my car to be towed and called me to say that they cat towed ...never again will use their services .:(

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