1.5
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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Call for a tow took about an hour said it would cost $24.00 for the tow plus ant work; good so far. Gave the front desk the valet key, signed for work to be put on a computer diagnostic...

Left. Walked home... Got a call that they need the remote... Walked back (22 Min.

each way). Gave the remote, hung around... They said they could no fix, said I was locked out. Had to pay $149.00 for NO WORK DONE, another tow and half a day lost.

And the tow was $49.00 not $24 as I was told...

Did not mention I had to join to get a deal. Unless you are sure of your problem, might consider a company that can get the job done first time and every time, or won't charge for errors.

Review about: Pep Boys Car Repair.

Reason of review: Pricing issue.

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