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Pep Boys was having a buy four tires get a rebate for $60. The clerk told me to make sure I applied for the rebate online as it would be quicker than mailing.

So on February 19, 2017 I went through the online process for my $60. On March 27 I received an email that the rebate had been processed and it would take 2-3 weeks to receive my rebate. Well it is now May 16 and I still have not received the money.

I have contacted Pep Boys and they are now telling me they will cancel the initial rebate and reissue. My guess is this will now be another six week process if the rebate shows up at all.

Product or Service Mentioned: Pep Boys Rebate.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from May 16, 2017.
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Anonymous
#1341881

their online process stinks it wouldn't take my transaction number it disappears after three attempts

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