I had to special order parts. They called their supplier and they had them in stock.
Paid for them and was told 5-7 days for delivery. I returned after 7 days to be told that supplier cancelled order the next day because of no stock. Did I want to reorder? Ofcoarse I did!
Went on vacation, came back 2 weeks later to be told that they were never reordered. Do you want us to reorder them for you?
Called them a bunch of clowns and got my money back. It's looks to me like they just don't care!!