I purchased an item from Pepboys, but had to return it when it didn't fit my truck.I was expecting a refund on my debit card, but it didn't happen.
I went to the store. They said I was given a cash refund, which I wasn't. They refused to do anything for me. I don't know who got my refund, but I work hard for my money and loosing over $50 is not right.
Pepboys is not customer friendly!
Pepboys needs to review their customer policies and be more open to admitting thier mistakes.Stay away from Pepboys!