i went to pep boys in slc ut and asked for an oil change, they of course asked me if i presently have any oil leaks - which i did not. they offered to fix my leaky tire and rotate all of them for free - i allowed the service.
I left to take care of other business in the area and told them I would return. When I returned, the mechanic had my car their lifter. When I asked why they wanted to show me my oil "new" oil leak. What I observed was a newly, fresh crack on my oil pan about two inches long, a scrape right next to it.
my car is a 1998 thunderbird, yet I have a fresh scrape and a crack in my pan with a sever leak. Not knowing much, I took my car to my usual mechanic. He observed the fresh crack and scrape next to the plug where the it drains oil. I now know, you remove this plug to drain oil, replace when finished.
THE CRACKED MY PAN, and intentionally scraped it. I leak 2 quarts a day, need a new pan and the job is 3-4 hours labor because of my car. They will not take accountability and state that it is impossible to crack an oil pan by torquing to hard. THEY SUCK, ARE RUDE AND INCOMPITABLE.
THEY ARE THE WORSTE PLACE AND I CAN'T BELIEVE THEY ARE IN BUSINESS. THEY SUCK BAD BAD BAD.
Product or Service Mentioned: Pep Boys Oil Change.
Monetary Loss: $500.