Update by user Aug 03, 2018
I escalated my complaint to Pep Boys about my experience and they never called me, I had to call them. I was told, the matter is being investigated and they would get back to me. I'm still waiting for that call and some sort of compensation.
Original review posted by user Jul 04, 2018
I'm was sitting in pep boys waiting for my vehicle, when I read your article and sho-nuff, they tried to get too. Thanks