Pep Boys on Military Highway in Norfolk is the worst. I took my car in for simple brake pads and resurfacing of rotors. They quoted me $517! Are you crazy? I googled brake service and repair in Norfolk and got a number for Big ALS less than 2 miles away. They quoted me...Read more
On 05/13/12 mI had my car toaded to Pepboys in Petersburg, Viginia. I was told at that time that the fuel pump was gone n i needed a new one. So I purcashed one to the tune of $90.and change. The tech or mercanic (which ever) did not tell that the hoses and gaskets...Read more
Went into Pep Boys to inquire about some tires for a 1999 Silverado and was told there was no one in the store to assist us. There were about 5 or 6 sales rep. and about l customer. What happen to Excellent Customer Service. THEIR CUSTOMER SERVICE BEHAVIOR...Read more
Do you have something to say about Pep Boys? What happened? What can we help you with?