State: Virginia City: Reston Clear all filters (9 of 1473 reviews match)
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Got a bunch if stuff at PepBoys and sent in the rebate forms. I have had great results with rebates from PepBoys in the past. These rebates were from Peak products, anti-freeze, inverters, spotlights and jump packs. Got the antifreeze rebate already and the Castrol oil...
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Anonymous
Steve

You *** ***. Its obvious the rebates are not over-due ,or you would have stated that. Your an impatient ***!!!!

Anonymous
jj

Bill, we have the same case.. bought 5 power inverters, submitted 3 rebate forms (prepared by the cashier), but only two (1 rebate form) was paid. I called customer relations ...

#292833
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3 faulty alternators 1 wrong one 6hrs 3 times getting stuck, 2 hrs for a battery , 1500.00 for a cooling system then forgot to include a cooling sensor so i paid another 100.00 for diagnostic fee 25.00 for the part and 156.00 to put it in 4 1/2 hours later plus now...
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#276640
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I took my care to pep boys paid $102 on a diagnostics they said the ecm engine control module was bad the then replaced it the next day the car broke down again same problem.so the put a new one in and now 2 months later the same problem again took the car bake and...
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Anonymous
Learn Laws

Question Number 1: How old is your car? Number 2 How many miles does it have? Why? If your car is under 80k miles and less than 7 years old. Iyt must also be sold in the...

Anonymous
Leroy Jenkins

Msbabydee, since you are not even able to spell \"car,\" you are not allowed to complain. How did you even get a driver\'s license? You should sell your car immediately and ge...

#205239
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I have a 1990 Buick Lesabre FWD with the 3.8 liter V6 engine. It started leaking coolant - it was obviously coming from the "weep-hole" in the water pump housing. Although this is a 20 year old car, it only has 87,000 miles on it. I checked the Pep-Boys on-line site...
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Oh, please
Oh, please

Oh and how come you make no mention of firestones charges? I guarantee they were higher than pep boys. Over the counter parts purchase are always cheaper than shops prices cau...

Oh, please
Oh, please

Quotes over the phone are what you ask for. The diagnostic gets done before the water pump replacement because if the engine is already damaged prior to service then the work ...

#178876
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I was in need of two tires for my SUV, I called first few others stores and they didn't have my size , so finnally I called the store located at 760 S. State Rd 7 in Hollywood Florida, the employee Daniel Consuegra took time to help me on the phone and when I got there...
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Some Common Sense
Some Common Sense

to FRANCISCO DEONA sadly, for THOUSANDS of GOOD compliments that PEPBOYS, or ANY other repair shop for that matter, does on a daily basis, the only ones people EVER hear ab...

#155725
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I had bought 4 tires from Pepboys with road hazard and free rotation,they was dakota m/t 40,000 miles tires ,at about 25,000 miles on the tires I took my chevy 4x4 in for a rotation and the manager advised me he could,nt rotate the tires because they was a little under...
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Anonymous
Edwin C. Butler

This is to Mr.Leeroy Jenkins,you can run me down by saying I am not intelligent,and I don\'t understand the terms of my warranty,and I mispelled a word, Sir I gave 20 years of...

Anonymous
Leeroy Jenkins

Edwin, Until you learn how to spell \"warranty,\" I refuse to believe that you are intelligent enough to understand the terms of your tire warranty.

#155346
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It took the guys at store 0194 2 days and 12 hours to distroy my car. its a 1 hour job per side at most but less than 20 miles later it sits in a kia shop waiting for it to be repaired because the cv axles they put in at the Lake Worth florida store were the wrong ones...
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#129328
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Pepboys fired one of thier best manager on june 3 2008 who work at the forest park location// I will never shop thier again and advise every one else to do the same,he was of the most helpful and honest manager they had he tried to solve every one problem,he was a good...
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Anonymous
new manager

he was fired for stealing from the company. and not the customers like he was supposed to do.the person crying about the firing is his wife so sorry she cant spend all the mon...

Anonymous
Mary Jane

This guy got fired because of THEFT. What is the problem with you people. Scam artists and Managers who steal get fired! Simple as that.

#122974
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I was mistreated by the store manager, Hubert, at the Hicksville Pepboys. I purchased an Energizer battery in October 2007. The battery is defective and under warranty. The manager Hubert is insisting that I pay for a core charge. I gave them the original core back in...
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Anonymous
gabby

did you request the defective battery back? that could be why they would tack on a core charge.

#116059
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