State: Texas City: San Antonio Clear all filters (11 of 1473 reviews match)
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My wife brought our 2001 GMC Jimmy to PepBoys on Nacogdoches road in San Antonio with the request to find out what was wrong with it. It was running okay when you first start it, and then began to run rough after it got warm. We wanted to get it running again knowing...
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Anonymous
Anonymous

2001 Jimmy should have been totalled for $5900 in repairs. Actual value might be $1500 after fixed and you spent $5900

Anonymous
Anonymous

So next time call mechanic in La first, with original engine gone how do you know both engine and converter were both bad

1.0
#1043773
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On April 22nd I went in to PepBoys to have the low and high beam bulbs replace and to get a state inspection. I was told that they replaced the head lamp for the low beam but that neither of my high beams were working and that I needed an electrical inspection for...
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1.0
#839436
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Went to Pep Boys on Marbach Rd to get a new battery. I took my receipt. A young Hispanic man assisted me with the paper work & asked if I just wanted to swap out the battery & I said yes. Then @ the end of that conversation he said it would cost $46.00 to...
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I didn't like
  • Store staff
#642829
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Let me explain myself first. I am an L1 certified master technician and have been in the automotive repair business for 25 years. I took my daughters truck into the Pep Boys at 6200 San Pedro Ave in San Antonio, Texas. I asked for one tire replaced, all four balanced,...
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Anonymous
anonymous

I don't think they were trying to rip you off,they just simply don't know how to check a front end.First off they don't even get paid minimum wage,they are paid flat rate with...

Anonymous
dan

Total bullsh#t!! If you were really are a "master tech" then you would have known that pep boys hire hacks! They are as much a "tech" as the guys at the quickie oil change p...

1.0
#542869
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the only reason i went to pepboys was because i got a gift card for a present so i decided to use it but i was very disapointed in there service. if you new what you need thats fine ,but if you needed help your on your own. it seems they only have one tech the rest are...
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#501202
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I took my 2002 VW Cabrio in to Pep Boys in San Antonio to see if the mechanics could determine why the coolant light was flashing on the dashboard. I was told the ENTIRE coolant hose system was routed incorrectly and had to be totally redone. Hmmmm .... I've driven...
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Anonymous
annoyymous

i wish the automotive industry took licenses away as easy as other industry do. Its not right what these jerks do and this is why we cant trust mechanics who have the nerve to...

#457759
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I am livid about the fraud that was committed against me! I was charged $391.54, and all that was done on the work order was replacing a hub bearing. I'm not even sure if that was done unless I take it somewhere else to assess it, because this store also claimed the...
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wr400f250
wr400f250

So did you get the refund?

#425163
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The Pep Boys in San Antonio, Texas on Walzam Blvd are the WORST!! Not only will you wait for hours...they will also try to charge you for work you haven't had done. I recently had the worst experience with them and WILL NEVER go to Pep Boys again. They were so rude...
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Anonymous
get real

Do people go to you job and get free services? Technicians get paid for diagnosing problems...do you expect them to tell you what\'s wrong for free? hah :grin :cry :cry :c...

Anonymous
here n there

Unfortunately, they are all the worst. In Philadelphia they actually had undercover cameras take cars in for repair that Pep Boys said they did. Ended up the parts were mark...

#330012
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I brought my 2004 Lincoln Aviator and my wife's 2005 Jaguar S-type for to this location for service. I requested to have my wheels rotated and balanced. The service associate Earl then asked me, "For what?" I then explained that my wheels were aftermarket and they...
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#313931
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I have my Saturn towed to Pepboys because it won't start. Diagnostic check cost close to $100 and will not be charged towards any repair cost. The result of diagnostic test was a bad fuel pump. The complete replacement and labor charge came to almost $900. The labor...
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Anonymous
Anonymous

My daughter is in KY, just outside of Cincy, Ohio. Fuels pump went out on I-75, towed to Pep Boys. Told cost will be $800.00 to replace. Seems high, but she is at their mercy.

Anonymous
Anonymous

What did you expect? Did you want them to spend time and diagnose it for free? If your boss came to you and asked you to work for an hour for free, would you do it? No, you wo...

#270520
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