Worst service I've ever had. They had my car an entire day (was a loud squeal coming from front) and never once called me with an update. Had to call them at end of day for them to say they heard no noise. Next day I hear squeal again and call. Service guy says there...Read more
Early this month had car towed to Pep Boys cause wouldn't start. After checking they decided it was ignition switch so replaced it. Things were fine for week or so then nine the dash gages would work when turn switch on. At first it would take a short while to...Read more
As an employee of Pep Boys, I agree with mostly all of the complaints viewed here. At first they sucker you in the door with free this and free that. Then we recommend *** that is not needed. ie... shocks and struts just because the mileage is over 75000. Air filter...Read more
3 is a charm. 3 strikes and Pep Boy's out! Third time I have had a bad dealing With Broad River S.C. Pep Boy station. In the last 2 years have spent over $2,000. Each visit same thing long wait and this time no service! I hope that mechanic was working by the hour...Read more
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