State: Pennsylvania City: Pittsburgh Clear all filters (19 of 1464 reviews match)
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OK so, my son goes to get his car inspected at the Pep Boys on S. Millvale Avenue in Pittsburgh, Pa and after they "look" at it the car basically needed redone from front to back. A year earlier the car passed with no issues so I found that odd. I really got fist...
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Anonymous
Anonymous

I meant face palmed. Good grief !

I didn't like
  • Lie about the work needed
  • Attempt to overcharge
  • Dishonesty
#579351
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I called Pep Boys yesterday to get a quote on the buy 3 get 1 free tires. over the phone they quoted me a price of $579 installed balanced and also a four wheel alignment. well when I got there for the same exact tire when they rang it up the price came to $798...
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#559228
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Pep Boys wanted $420 to replace 3 feet of brake line! Are you kidding me? The Break Line alone is only $15 and they claim it would take them 3 hours to replace it. Normally, it would only require 20 minutes for an experienced mechanic to replace the line. Why 3...
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#476962
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Please don't EVER trust your vehicle to Pep Boys!!! No one should ever have to go through the torture that I have endured the last several months. The short version is that I paid them, little by little as they strung me along, a total of over $3,000 dollars and my car...
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Anonymous
Anonymous

call the pepboys hotline daily and complain someone higher up will eventually get the message

#430710
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I took my car in the day before vacation. My tires were low and wanted new tires for safe driving. I had 4 tires installed and took the car home which is 2 blacks away. The car stayed in the garage until I left the next day for vacation. I drove to the turnpike and got...
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wr400f250
wr400f250

When they told you your rims were out of round, that's an immediate BS banner. Pep Boys has absolutely no means of determining if your rims are round. Only a machine shop has ...

#420111
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Horrible!!!! I went to the Pep Boys on McKnight Rd. in Pittsburgh, PA at 12:30PM on 10/1/12 with a slow leak in the a front tire. I was given a quote for a new tire and told the wait would be 1 hour. I got lunch, came back to the store. The Waiting Room was...
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#348886
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I took my 2009 Saturn Vue to Pep Boys in Bridgeville Pa. to have my heater core replaced. They quoted me a price of $1460.00!!!! My fiance was with me and questioned the manager on the cost and procedures that did not need to be done. Response was quite rude and...
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Anonymous
Nissan Tech

A heater core replacement in many vehicles is an extremely labor-intensive job, so I\'m not surprised to see a quote north of a thousand dollars. Doesn\'t seem justified thou...

#268205
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I recently took my vehicle to this Pepboys for a Pennsylvania State Inspection and Emissions Test. During the course of the inspection, the mechanics allegedly found that the parking brake was not tight enough. Repairs were required and allegedly performed according to...
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Anonymous
wha wha

First of all locking lug nuts suck.....throw them away....second of all lugnuts wear from going on and off over the course of time..it\'s not their fault you probably drive so...

Anonymous
dont listen to this guy

Seriously ur arguing about 20 dollar lug nuts ur just cheap and want something for free. I know the economy is bad but my god this is ridiculousl get a life......loser

#244040
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Have you ever gone to a Pep Boys Store, especially the one in Pleasant Hills / Pittsburgh Pa and LOCKED you car door before going inside for repair service. You locked you doors, because you didn't want your personal belongings stolen in the parking lot. Then, as you...
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Anonymous
Unknown

If you keep having problems why do you keep returning for service? You just askin for trouble or are you just that ***?

Anonymous
pep boys employee

Mr.Kasich where do you work you want to attack someones livlyhood remember they all have your address

#208409
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Pep Boys, Pleasant Hills Store, Pgh. Pa- Who is Mr. BIG ? And, how to I track Mr. BIG down ? · I demand to talk to that secrete person ! · After speaking to the store management team, I was finally told that they would not help with my issue. · That this is...
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Anonymous
new pepboys employee

To everyone out there who has been \"Ripped off\" I apoligize I started working for pepboys and realize , the technicians will try 2 get you for every little thing. The servic...

Anonymous
Pep boys

Scott odell formally of sears corporTE FAME IS MR BIG, he not only drove down sears stock, but did that to sell, this time of pepboys, he has managed to cut employees hours,th...

#207835
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