State: New Jersey City: Newark Clear all filters (13 of 1464 reviews match)
filters
state:
city:
category:
Show
product:
Show
A few weeks back I took my 99 ford explorer to pep boys - 8635 liberty rd randallstown ,MD.And had a nightmare experience with service manager Kristofer Dautiuel.The results led me to contact the store manager and corporate district manager. Mr Dautiuel is dishonest ,...
Read more
1.4
#805120
Reply to reviews
brought mt truck in due to shocks rotted (under warranty) fought with them about the life time warranty ,they tryed charging me $89 to change a shock i ran back to the store and then things changed sorry our mistake then oh we don't have them in stock'i make an...
Read more
Anonymous
Anonymous

is the spelling better STICK IT WHERE THE SUN DON'T SHINE AND YES THE SHOCKS WERE BOUGHT THERE so are you one of the pep boy cheerleaders who want's to work there

Anonymous
Anonymous

It is their, not there...and tried, not tryed...maybe if you made an attempt to word things properly, others may be able to understand you. Odds are you acted like a brat and...

#483774
Reply to reviews

i purchased 2 tires on july 27th and took them get installed myself. the very next day as i start driving with my family on the highway one of the tires deflates and gets destroyed as i try and pullover to the shoulder doing about 65mph. i called them up and asked them...
Read more
#339034
Reply to reviews

Pep Boys Car Diagnostics Review

Pep Boys
#901718
Took my car in for service inspection now air conditioner does not work
Comment
Show
Went for a routine oil change. Well after paying $200 for a oil change and a tire. I come find that he brake line EXACTLY where the new tire is., was cut. Caleed the corporate office and "it's not their fault" the camers don't shoe the brake lines being cut. ...
Read more
Anonymous
Joe Smith

And you weren\'t there watching through the window with your bag of popcorn? What did he cut it with, a scissors?

Anonymous
pick6

how can anybody accidently cut a good brake line. what is being alleged would be attempted murder or negligent homicide. there is no camera in the wheel well but the camera wo...

#280080
Reply to reviews
Got to Pep Boys on Parsippany NJ at 8:00 AM for an Oil Change...Nothing more, Nothing Less...I was the second person on line...meanwhile 2 hours later, customers fighting with the inept service managers and a couple of people just walking out pissed, it left me with a...
Read more
#253792
Reply to reviews
went to pep boys in parsippany, nj for rear brake. Was told brakes would cost one price so I approved work. When I went to pickup car the cost was much higher. Was told that if I do not pay for the extra money they charged, they would call the police. They also...
Read more
#252333
Reply to reviews

My car kept losing power and dangerously breaking down on busy highways following feeble attempts by Pep Boys to fix it. Eventually they sent me to the dealer, but I put out several hundred dollars at this point. And don't rely on their towing service. When I...
Read more
Anonymous
Madeline81

I went to pep boys for a simple oil change. I waited 20 mins to be seen to set up the service while 2 employees ignored me and the following customer. They then tried to charg...

Anonymous
lol

You do realize that just because it\'s an \"express service\" doesn\'t mean that your actual waiting time will be expediated, right? The \"express\" part refers to the time th...

#252224
Reply to reviews
dont waste your time at the pepboys in union nj. they are a bunch of incompetent jerks. they over charged me by $200 for a simple repair. i tried complaining on the website. they only sent my complaint to the store for someone to contact me. finally spoke to the rude...
Read more
Anonymous
anonymous

what did you get done to the car? I want to just get a quick oil change. But what specifically did they charge you 200 dollars for?

#228761
Reply to reviews
I paid over $600 on tires and in less than a year, the front left tire had a huge bubble in it. I paid for the warranty and went to Pep Boys, they stated the tire is not in stock, but they will get it for me tomorrow. I go in the next day and it still isnt there, ...
Read more
#226511
Reply to reviews
I took my car to the Pep Boys in Parsippany, N.J. for an oil change. The service manager tried to convenience me that my car was unsafe to drive because the serpentine belt was cracked and ready to break. He also said the manifold was leaking oil and I needed new spark...
Read more
#144321
Reply to reviews