State: Nevada City: Las Vegas Clear all filters (20 of 1464 reviews match)
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I took my car in to Pep Boys on 06/04/2015 due to the car getting hot (not overheating the gauge showed hotter than normal). After the members of the Pep Boys team looked over the vehicle I was informed by both Brian and Joe that the fan and hydraulic pump needed...
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I didn't like
  • So d
  • So disappointed with this company
#669825
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I left my vehicle at 8 00 am for a diagnostic,test . I called at 2 00 p m to check on the status. I was told that the store would keep me informed, so we waited for the call. It never came. After 5 00 I made a trip to the store. The person in charge informed me that...
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I didn't like
  • Poor service provided
  • Poor service
#585641
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I spent most of my 69th B-Day at Pep Boys in Las Vegas. After waiting two hours, they told me that after going across town to another store for the part, it was defective so they were trying to find another. After an hour, they told me the job was finished, so I paid,...
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#502205
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My experience with Pep Boys 7/10/13 Wednesday 5:15 P.M. – I notice flashing clock and poor starting. Go to Pep Boys Buy new battery and it is installed by Pep Boys. Waited on by Mike. Installation complete and I start to leave. I turn on my a/c and notice it is blowing...
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wr400f250
wr400f250

I wouldn't have left until I got my battery installation money back.

Anonymous
BOVINE EXCREMENT

ok pardner, i am going to assume your truck is around an 05 chevy or other GM product, such as GMC on either a "C" or "K" body 4x4.(NOTE i am an ASE certified Master Technici...

#432966
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I received my card and tried to register with Golvebox. After entering the information it comes back that the "VCalues entered do not match our account records" How do I find out what your records contain so I can correct them. I went to my local store and they tried...
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Anonymous
Anonymous

I too can not get my card registered not that I use pep boys ever I just needed cheap tires and thats about all they carry at pep boys are cheap tires if it was not a emergenc...

#381280
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I took my car to Pep Boys because my check engine light was on. Paid $100 and they told me that there was 2 things wrong with it, 1st Ion Sensing Module $350,,, 2nd a coil $100. So we could not get the first part, as it is something, you have to order from...
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Anonymous
Joe Smith

If the fuel pump was bad the car wouldn\'t run. If the alternator was bad, the battery light would be on, NOT the check engine light, and the car would have broken down runnin...

Anonymous
someone

As a mechanic, I understand your frustration, it needs to be understood that: 1. it is not possible to visually look at either a fuel pump or an alternator to determine if ...

#281448
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Pep boys las vegas, Nv Charleston/Lamb. What a joke. took my car in for radiator flush and clean, a week later my A/C goes out and temp gauge goes up, so i'm thinking thermostat but take it back to "the professionals" with their certificates hanging on the wall...
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Anonymous
spanky

and why did you need to go back to have the electrical guy look at it,, did your ELECTRIC cooling fans work. or was that what needed to be checked out.. and you drove it with ...

#260766
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Bought new tires at the pepboys on Charleston, had a slow leak in one of them took the vehicle in to have tire repaired was told that it was non- repairable and that I would have to purchase a new tire(there was a pinhole in the tread) and that the warranty was no...
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Anonymous
you failed to mention

that your tires were under warranty and that they were going to REPLACE the tire for you for a cost to you of only 15 bucks. not the 20 you paid somewhere else. YOU SIR ARE A ...

#253742
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Called Pep Boys they said they would install a refrigeration control valve for $200., this would also take care of refrigerant. After I waited 2 hours for their free air conditioner check, they said they cannot install the control valve they don't take compressors...
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Anonymous
sherman10

I will. Even if they just replace the rcv, this company quoted only $1000 not $1900 for a compressor. Still PEP BOYS are cheats. My car is noted for just the rcv valve needi...

Anonymous
MauiAl49

Well, get back to us when your A/C fails because the other company didn\'t replace everything they are supposed to when opening the system.

#250999
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Called Pep Boys,on tropicana/mt.vista, on Sat about fuel filter for 97 Kia sportage,was told they had to order it,should be in store in 3 days. They never said tit had to be paid for first, so called again on was told bt mgr must be our mistake as it is in stock. So...
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#244689
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