Ordered brake pads and rotors on line picked up the parts went home put the car on the jack and realized I have the right rotors but the wrong brake pads . Brought them back to the store and was told that I ordered the wrong brake pads online I proceeded to look...Read more
One of the Pep Boys drivers, who works for the Salem, MA location, blew through a red light and totaled my family's car. They nearly killed my husband and 2 small children. Pep Boys has a cheesy insurance company and we cannot get anyone to talk with us, let alone...Read more
I brought my pick up truck in AFTER my mechanic called these idiots and they said they could service my vehicle. I needed a simple wheel alignment. Once I checked my truck in they told me they would first examine my truck, if it needed any work (brakes, hoses, etc)...Read more
I went to the Springfield Ma. location for an oil change and for them to tighten the power steering belt that pep boys had put on several months before that was slipping really bad. There wasn't anyone before me except a lady that was leaving her car.She left and the...Read more
On April 18, 2008, my F150 broke down and was brought to a Ford Dealer who I had used previously used to repair my truck. Larry, the service manager at the Ford dealer called me and informed me that he pulled a code indicating that my EGR and PDFE sensor were bad but...Read more
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