> I will NEVER go to PepBoys again. I went there to get a diagnostic test on my 2006 G35 Infiniti with160,000 miles because it overheated and I didn't know what was goin on. Plus I needed an oil change as well so I decided to get that done. After waiting two hours they...Read more
I have been to Pep Boys five times in the past three months. My 2008 Honda Fit needed new spark plugs, ignition coils and fuel injectors. I paid nearly $800 to get this fixed in October. Shortly after in November, my car still shook vigorously and my check engine light...Read more
Took car for a safety brake check. Driver side brakes was making a grinding metal noise. Car was checked by technician. Told me it might be dust b/c brakes were new. Drove for 9 hours to find out the calipers crews were missing. Brake pad was coming off. Caliprr also...Read more
Positive Experience Review
Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott helped me out. I was on a budget and he worked with me the best he could. I could tell he was not in it for the money he wanted me to leave in a vehicle that was completely inspected. He actually cared about the situation I was in. I would never take my car anywhere else.
Sanitary Conditions Review
Very dirty through out of the whole store an the shop!!!!!!!!!!!!!!!!!!!!!!!!
Pep Boys Oil Change Review
Why be able to make a appointment time when you get their they say it Will be a few hours before they can do your oil change.
My 2003 Jeep Liberty Sport wouldn't start. I towed it to Pep Boys (Buford Mall of Ga) 5/18 that night. The next morning when they opened I described the problem and authorized them to make the diagnosis ($89). Pep Boys mechanic came back and said it was the A/C...Read more
I got tires from pepboys I ordered them online because they were suppose to be but 3 get one free and it had an extra promotion for another discount from the tire company and a 10% discount. I payed online went in to get my tires and they said I had to pay them again I...Read more
went to the Merritt Island, Florida PepBoys today. was told they had none of the sale items in stock when you could clearly see items such as motor oil on the shelf. was told if you want the sale items, pay in advance and we will order them, should be here in less than...Read more
My daughter needed a new fuel pump, relay, and filter. I looked up the parts and the prices are pretty much comparable to Pep Boys...BUT why in the world was the labor alone $500.00???? I honestly think they were just taking advantage of the fact that she was a...Read more
i APPROACHED THE CHECKOUT DESK AND ASKED IF I "NEEDED SOMETHING" I SAID "YES, I AM INTERESTED IN A SET IF IN-CHANNEL WEATHERTECH VENT VISORS" HE SAID-"WE DON'T CARRY THOSE". I REPLIED, "I KNOW, THEY MUST BE ORDERED" HE REPLIED " HONESTLY DUDE YOU BEST BET IS TO BUY...Read more
I have been a loyal customer for many years with Pep Boys from buying parts to accessories. I have always liked the cleanliness and selection therefore when my car shut down on me out on I-95 and had towed to my house. You were the first people that I called for some...Read more
I VISTED THIS STORE FOR THE THIRD TIME FOR THE BREAKPAD OF MY HONDA ODYSSEY 1997. aLTHOUGH, THIS BRAK WAS FIXED ANYTIME I VISIT, THEY COULD NOT TELL ME WHY THE BRAEKPAD DOES NOT LAST FOR SIX MONTHS. JUST YESTERDAY 8/20/2010, MY BREAK WAS INSPECTED FOR THE LAST TIME FOR...Read more
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