State: Florida City: West Palm Beach Clear all filters (5 of 1473 reviews match)
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Manager attempted to swindle me. I spent $2200. Said I needed a switch after loosening battery cable. He jumped battery so he knew cable was extremely loose. Didn't tighten but sent me on my way disappointed that I didn't fall for his scheme. This is the second time...
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1.7
I liked
  • Personnel
I didn't like
  • Lie about the work needed
  • Un-skilled mechanics
  • Attempt to overcharge
#622835
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Pep boys refuses to use tire patches, they use tire plugs that leak and ruin tires. they refuse to make a customer of 18 years happy with making a safe tire repair.Now I have to go spend $25.00 (that I really can't afford) a tire to get fixed the right way, even though...
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Anonymous
Big D

If you knew anything about tire repair you would know that a rubber patch will lift after time & cause a leak anyway. Pepboys does numerous test before they role out a program...

Anonymous
Bob Smith

So.....did you have them try to repair it again..especially if you have road hazard you are covered...I have plugged tires a bunch of times- usually if the puncture is small t...

#269996
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DO Not take your car to Pepboys in WEST PALm BEACH on Military Trail. They are the worse scammers I have ever come across. I took my car in for a simple oil change in the a.m. I asked Kevin to check on my coolant level in my car as it seemed to be a little low. He...
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#266160
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Absolutely the WORST!!! Service brought car in to fix an vibration problem. Service manger said a tune up would solve the problem. Charged me over $700.00 and I picked up car that same evening. Car stalled and vibration was just as bad as before. When I returned,...
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Anonymous
Cat

I purchased a refurbished air compressor, a new condensor and freon from the Pep Boys in NJ. I moved to Florida within a week of the replacement and it didn\'t function on the...

Anonymous
doctor

In Regards to this matter, Customer brought a vehicle to be repaired that was stalling out would barely run and had vibration problem. A diagnostic was performed and results w...

#222595
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I was told a repair would between $170-200.After the work was donen I was told it would be $481.There was no reply at HQ and I had to dispute the bil through my credit card company.The Manager at the store hung up on me and there was no one in the HQ in Penns. ever....
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Anonymous
Dimples

I took my car to Pep Boys on April 10, 2010. I have been going to them for 2 years. I got my brakes and oil change. My car had less than 60,000 miles. My car was making some...

Anonymous
t.p.

they just suck

#122917
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