I had an appointment to get tires I had already purchased. I was 15 minutes early and was told they were behind an hour and a half. Everytime I do business with these people, it is a cluster f##$. They are rude and have an excuse for everything. My advice to management...Read more
For a simple caliper replacement as a first time tourist in Destin, Fl, I was asked to pay $900+ by the Service advisor in May 2015. "We are safety oriented and I can't let you drive home 1300 miles without replacing both calipers, disks and pads" he said. I mentioned...Read more
I didn't like
- Poor service provided
- Attempt to overcharge
On 02/14/2013 & 02/15/2013 I purchased 4 new tires and had tie rods replaced. I purchased quality tires and paid for the additional "ROAD HAZARD" and Pepboys extended warranties. Today 07/08/2014 @ approximately 12:15, I returned to Pepboys because the offered...Read more
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