(7 of 1473 reviews match)
I was supposed to have had a tire rotation in April. The tires were not rotated or checked for the right air pressure in the tires which in turn damaged my tires when I hit a pothole which damaged the side wall and the rim the right side. The bearing on the front right...Read more
My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my BMW. When the car was returned to me, all of the wheels (BMW Motorsport) had been scratched by the lug bolts (not nuts -- bolts) having been removed...Read more
Went in with issues on my Saturn AC. The control module wasn't working and they ran a diagnostic and said it must be replaced...That was $325 + labor. They called and said car was ready and when I went to store they brought out car and said "thank you". I went to turn...Read more
I just had two tires replaced due to road hazzard. 13500 miles on 75000 mile tires. they were over half gone and I had to pay for 50% of the tire replacement cost. There should have been no more than 18 to 20% wear on these tires. They were used on a Subaru wagon, the...Read more
After buying a new water pump and a new radiator from Pep Boys (487 S. Broadway, Denver), then having to replace the water pump twice and the radiator once, all within a three year time period, and paying about $560 in labor for them to replace these same parts over...Read more
Last Monday(Aug 25th 08) I went to Pep Boys to have a Truck Tool Box installed. I left my truck at Noon,said they would call me when it was done,I live across the street from this Pep Boys,here comes 3PM,thought it would be done by now?. They hadn't even touched my...Read more
Car Service Review
Had work done. Wasn't done right, so my warranty is coming to and end, and because work wasn't done right I am without a car and it is costly because this wasn't done right.
Do you have something to say about Pep Boys? What happened? What can we help you with?