State: Colorado City: Colorado Springs Clear all filters (7 of 1473 reviews match)
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I bought tires on 05/08/16 at that time i also got the road hazard Today06/12/16 my wife found a nail in one of the rear tires,went to the store at 112 N Academy to have it repaired. She was at the store for more than 1 hour,they looked at the tire and said that if...
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3.3
I liked
  • Great parts
I didn't like
  • Poor staff concerns
#864559
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I actually am writing this knowing that I will not only never return to any pep boys location but also that I will never recommend friends or family to use pep boys. In fact, I'm sure I will discourage it. I was extremely disappointed with pep boys when I brought in my...
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#569134
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This concerns the Pep boys in Colorado Springs on South Academy. Beside the fact that the ladies up front appear trashy and arrogant, they also spend their time talking to friends instead of processing the customer´s paperwork. I was also extremely dissatisfied with...
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1.0
I didn't like
  • Personnel
  • Poor service provided
  • Lie about faulty parts
#568569
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I took my 2004 Mustang to Pep Boys for them to check the left front turn signal, the right front clearance light, the dome light in the passenger area and the pump for the windshield washer. They told me that they had to do a "diag" on each of the light bulbs at $39.99...
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#286938
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SAVE YOUR CASH AND YOUR CAR STAY AS FAR FROM THESE GUYS AS YOU CAN!!!!!!!!!!! To date I believe my vehicle has been serviced three times at the north academy Pep Boys location in Colorado Springs CO. In my opinion, based on the same work, done previously on the same...
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Anonymous
Chris Kr***

He\'s probably not calling you back because of your attitude, did you ask for a written estimate up front?- this way you would not have been confused regarding what parts were...

Anonymous
joe smith

4th brake job and each one lasts 29,000 miles? Does that mean you have 116,000 miles now? Where are your buddies going where they get 40,000? Why don\'t you go there instead, ...

#282184
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SAVE YOUR CASH AND YOUR CAR STAY AS FAR FROM THESE GUYS AS YOU CAN!!!!!!!!!!! To date I believe my vehicle has been serviced three times at the north academy Pep Boys location in Colorado Springs CO. In my opinion, based on the same work, done previously on the same...
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Anonymous
Nick1

Have been to the same store with the same results. You will pay for a lot more than you get. Would never put another sub standard Pep Boy part on anything I own or let those i...

Anonymous
fast1

they probably ride the brakes down hill and all over town. or was cheap and the cheapest they can get

#282182
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2011-07-19 After a brake flush done at this store service area. 20011-08-04 Vehicles brakes completely seized and locked up. Patrol vehicle towed to store. Store reports back there has been a contamination of the brake fluid that they had put in our agencies vehicle....
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Anonymous
Tinman

Southern California. This is NOT a unique problem. I am sure the Pep Boy reps try to explain it away but the fact is that yes, they have used contaminated brake fluid. How abo...

Anonymous
bor

when you point the finger at someone look very hard reason thier 3 looking back at you

#255094
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