had my vw bug towed to PepBoys Oceanside (Plaza) for a broken heater hose connector after they replaced it said the car was over heating, strange because I had a new radiator with hoses installed 30 days ago, they came back and admitted three times that they miss...Read more
I went in to get an oil change and tire rotation at 3:45PM. I was told it would be an hour. At 5:10PM I left because they had not put the car on the rack yet. Yet I saw associates playing around snapping towels at each other. Managers standing around laughing with...Read more
I took my car to Pepboys Escondido because of a check engine light issue around 10am Saturday Feb 21. It took 2hours to diagnose and I was promised that the car will be ready by that same evening. I called back around 4pm to check and I was told that someone was...Read more
Pep Boys ruined rather than fix my car. I took it there (in San Diego) for a change of the timing belt and after charging me $520 they told me I should get rid of the car, that it is worthless. After paying, I took the car to another mechanic, who gave us a detailed...Read more
Pep Boys Oil Change Review
Had 9am oil change 5-22-2016 appointment talk to a service rep night before to confirm the appointment drop off keys in the earl bird boxand called store at 9am to confirm my keys are in the box! At 10:50 I arrived to pickup my car am keys are still in the early bird box! What a complete wast of time!!!!!!
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