State: California City: Los Angeles Clear all filters (62 of 1424 reviews match)
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5/14/16 I WENT INTO PEP BOYS IN RESEDA, CA .I WAS CHARGED $19.99 FOR A VEHICLE INSPECTION THAT RESULTED IN AN ESTIMATE OF $1407.00 FOR SHOCKS, STRUTS AND REPLACEMENT OF BOTH POWER STEERING HOSES OF WHICH THE MECHANIC SAID WERE LEAKING THAT CAUSED THE CATLIKE NOISE...
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3.5
I didn't like
  • Service manager conduct
  • Will not go there again
#852173
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My boyfriend and I took our 2011 Challenger to pep boys in Casa Grande after leaving the local Walmart where we waited for over two hours to finally be told they didn't have the oil filter needed. On the way home we saw the pep boys and stopped. They could not perform...
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I took my car to be serviced at the Pep Boys located at 6511 Foothill Blvd Tujunga, CA 91042 earlier this week to change the spark plugs and get the coolant flushed, which was recommended. I did not have any problems with my car prior to bringing it in. Today as I was...
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Pep Boys Car Service Review

#673969
1.0
Pepboys in dallas tx northwest hwy and abrams, the service is horrible, you take your car in for one problem and want to charge you for another problem. The service manager is horrible and rude. His name is Jeremy.. They dont care about the customers, all they are is rip off sales people...Stay clear of this location!?? Corporate do not call you back!!!
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Tire Review

#528790
I had my tires rotated Ok. They give me back my car. The next day I noticed that a cover is missing off one tire. They said they would look for one no luck. Now it's a song an dance now now nothing.
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I had my service "A" done at Pep boys on Friday, May23rd. On May 26th my car suddenly started showing that engine needs to be checked, it wasn't showing that before I brought it to Pep boys, the message showed up on my display 3 days after the service. Thus, I...
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On Thursday I spoke with Lou, a wonderful person and good employee about my car and had it towed to the shop. Friday I spoke to him again and increased what needed to be done. He told me he would be off on Saturday but to call and they'd get the manifold gasket done,...
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Anonymous

Anonymous Its been awhile since I complained got the car fixed elsewhere NVER heard from Pep Boys Fontana. They still have the lazy broad retail manager - who knows nothing about cars,...

All I am going to say is I filed a complaint about the manager at Pep Boys in Temecula. My complaint was sent to the manager for resolution. He promptly closed the complaint since it was about him. I have never been to Pep Boys before, but I am assure you I will never...
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Why does it take 8 to 10 weeks to get a rebate check? Oh wait it is not a check it is a pre paid visa card wtf? cant I just get a check? so now we support VISA? What ever happened to good old cash? fyi my truck needed new tires and I went to Just Tires and they gave...
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I WAS SHOPPING FOR TIRES IN APRIL. I WANTED AMERICAN MADE SO I PRINTED QUOTES FROM SEVERAL PLACES. I TALKED TO GARY AT PEP BOYS ON BEAR VALLEY IN HESPERIA AND HE GAVE ME THE BEST QUOTE, SO I WENT IN. WE LOOKED AT TIRES AND I PICKED THE AMERICAN MADE ONES I...
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While my car was in for a tire rotation pep boys in Moreno Valley CA scratched my driver side rear bumper. The tech advised me that he would refer the claim to "corporate" , in addition the tech also advised me that I needed new struts and my tires were cupping. Not...
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Anonymous

mustanglovermark well i can tell you that i searched for 4 hours (i was asst parts mgr) forshock/struts for a 76 corolla.. i called everybody i knew and it kept getting bounced back at me.......

Anonymous

here n there Pep boys is only good for simple things, like tires. Anything under the hood I will never let them touch my car again. They are notorious for trying to overcharge or say thi...

Contact Pep Boys

Headquarters Address:
Chief Financial Officer, Pep Boys
3111 West Allegheny Avenue
Philadelphia, PA 19132
Phone:
(800) 737-2697
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I dropped my Jeep off for a water pump replacement in the morning only because the Service Manager said it would be done by 6PM the same day. The car was not over heating or leaking, it was for preventative maintenance. The car was not ready as promised. A different...
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Anonymous

waiting I took my truck to pep boys for new tires...2 days later the truck was vibrating to find that 1 tire was bad..honest mistake by them...however while waiting I find that they a...

Anonymous

Danyell I took my car to pep boys back in 2007 because my engine kept overheating and when I was called the mechanic told me I better sit down because it is going to cost me 1700 (rip...