5/14/16 I WENT INTO PEP BOYS IN RESEDA, CA .I WAS CHARGED $19.99 FOR A VEHICLE INSPECTION THAT RESULTED IN AN ESTIMATE OF $1407.00 FOR SHOCKS, STRUTS AND REPLACEMENT OF BOTH POWER STEERING HOSES OF WHICH THE MECHANIC SAID WERE LEAKING THAT CAUSED THE CATLIKE NOISE...Read more
My boyfriend and I took our 2011 Challenger to pep boys in Casa Grande after leaving the local Walmart where we waited for over two hours to finally be told they didn't have the oil filter needed. On the way home we saw the pep boys and stopped. They could not perform...Read more
I took my car to be serviced at the Pep Boys located at 6511 Foothill Blvd Tujunga, CA 91042 earlier this week to change the spark plugs and get the coolant flushed, which was recommended. I did not have any problems with my car prior to bringing it in. Today as I was...Read more
Pep Boys Car Service Review
by anonymous #673969
Pepboys in dallas tx northwest hwy and abrams, the service is horrible, you take your car in for one problem and want to charge you for another problem. The service manager is horrible and rude. His name is Jeremy.. They dont care about the customers, all they are is rip off sales people...Stay clear of this location!?? Corporate do not call you back!!!
by anonymous #528790
I had my tires rotated Ok. They give me back my car. The next day I noticed that a cover is missing off one tire. They said they would look for one no luck. Now it's a song an dance now now nothing.
I had my service "A" done at Pep boys on Friday, May23rd. On May 26th my car suddenly started showing that engine needs to be checked, it wasn't showing that before I brought it to Pep boys, the message showed up on my display 3 days after the service. Thus, I...Read more
On Thursday I spoke with Lou, a wonderful person and good employee about my car and had it towed to the shop. Friday I spoke to him again and increased what needed to be done. He told me he would be off on Saturday but to call and they'd get the manifold gasket done,...Read more
All I am going to say is I filed a complaint about the manager at Pep Boys in Temecula. My complaint was sent to the manager for resolution. He promptly closed the complaint since it was about him. I have never been to Pep Boys before, but I am assure you I will never...Read more
Why does it take 8 to 10 weeks to get a rebate check? Oh wait it is not a check it is a pre paid visa card wtf? cant I just get a check? so now we support VISA? What ever happened to good old cash? fyi my truck needed new tires and I went to Just Tires and they gave...Read more
I WAS SHOPPING FOR TIRES IN APRIL. I WANTED AMERICAN MADE SO I PRINTED QUOTES FROM SEVERAL PLACES. I TALKED TO GARY AT PEP BOYS ON BEAR VALLEY IN HESPERIA AND HE GAVE ME THE BEST QUOTE, SO I WENT IN. WE LOOKED AT TIRES AND I PICKED THE AMERICAN MADE ONES I...Read more
While my car was in for a tire rotation pep boys in Moreno Valley CA scratched my driver side rear bumper. The tech advised me that he would refer the claim to "corporate" , in addition the tech also advised me that I needed new struts and my tires were cupping. Not...Read more
I dropped my Jeep off for a water pump replacement in the morning only because the Service Manager said it would be done by 6PM the same day. The car was not over heating or leaking, it was for preventative maintenance. The car was not ready as promised. A different...Read more