State: California City: Chula Vista Clear all filters (5 of 1464 reviews match)
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PEPBOYS BROADWAY AVE CHULA VISTA CA. 11/29/2016. For front end suspension repair 2008 VW Beetle Conv. 2.5L. The estimate went from 19.99 at 0939 am to $911 with nothing written to nearly $1900 at 630pm. WRONG AND NOT FAIR Checked vehicle in for noise front Driver side...
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2.7
I liked
  • 4 service desk reps but onlu 3 mechanics
  • Mechanics demonstrating problems
I didn't like
  • Inflating final bill not agreed upon at estimate
  • Manager mark accusations on phone attempt to twist things around
  • Failure to be clear to customer
#964476
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I took my truck for tire rotation to Pepboys (lifetime free rotation). Pepboys won't rotate it because the 2 front tires are worn out and need to be replaced. The tires have only about 20000 miles on it.Definity tires are guaranteed 75000 miles. Pepboys was only...
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Anonymous
huh

ffff

Anonymous
huh

rotated ever 7000 miles? rear tires should have been worn.

#294499
Reply to reviews

Truth, please!!! You do not know what the truth is. You are just another minium wage employee at this Pep Boys location that get his car fixed at an employee discounted rate. You are funny. You would not know what a crappy car is because just like Art Gonzalez, you...
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Anonymous
Anna

Charyala, At least they\'re working...

#228062
Reply to reviews
Art Gonzalez is rude and disrespectful. He is the associate in the auto service department at the Pep Boys store located at Rancho Del Rey 1000 Tierra Del Rey Chula Vista, CA 91910. He is very ignorant and unnowledgeable about the products and services that Pep Boys...
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Anonymous
Anonymous

Did you really laugh out loud? ***.

Anonymous
Zack

Maybe you should look at your spelling and get a "real GED".

#222005
Reply to reviews

Repair Service Review

Pep Boys
#558226
Rancho del rey pepclowns in chula vista ca. Are very incompetent especially the manager gave me a quote this morning, this afternoon it was 30$ more and gave a very sorry and lame excuse. I was giving them a 2nd chance since before they never complete work on time as promised. I was trying to give them business since they're local NEVER again!!!!!!!?
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