State: Arizona City: Phoenix Clear all filters (10 of 1464 reviews match)
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Purchased 90,000 mile tires from PepBoys. After 52,000 miles both the front and rear tires were worn and I failed my Virginia State Inspection. Went to PepBoys with my receipt and showed all my receipts (4 of them) for my cars tire rotations. PepBoys told me that I...
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1.5
I liked
  • Convenient location
#661519
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I called 602-867-7985 on Bell RD Phoenix, Az. the call was answered quick enough but I counted 13 please hold then a break like someone was answering then more musac and advertisements then a click pause again thinking some was answering but then please hold. I hung up...
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Anonymous
Evee

I went to that same pep-boys and received horable service . I purchased a fan for my car that was put in wrong..after spending nearly 900.00..When I returned I received the wo...

#436865
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Too my car to them for an oil leak and to put in 3 spark plugs as the engine had to have a motor mount removed and the engine tilted forward to reach them. They did not put in my plugs which where the correct plugs they put in the wrong plugs. Car started missing on...
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#273368
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I've returned to pep boys over four times to replace a NEW! faulty battery and every time they exchanged it. This last time I told them I've lost my receipt, and so they checked their computers for the purchase, they now had no info on my battery no re my...
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Anonymous
les

I took my car to Pep boys to a power steering leak fixed.. They told me it was the gear box on the power steering. They quoted me a price of 1765.oo to replaceit. 900 of tha...

#270413
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I was *** enough to buy 4 new tires from Pep Boys last year. I recently noticed my front wheel vibrating when I pressed the brake. Further inspection reveled 3 out of the 6 wheel nuts were missing. There was a wheel cover over the nuts so if they fell off they would...
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#266085
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My name is Jonathan Lloyd. I attempted to utilize the services with your company, Pep Boys # 0748. Located at the corner of 75th Avenue and Peoria Avenue. I originally went in [2/12/11] and advised them (meaning Brian Goddard) that I had a severe vacum leak. I...
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Anonymous
Leeroy Jenkins

Sounds like poor customer service from Pep Boys...

Anonymous
me

They should have advised you that you are a *** ***! I hope you crash that piece of ***!

#222634
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While driving in Phx I heard what sounded like a paper stuck in a fan sort of noise and noticed the temperature gauge climbing toward the 3/4 mark. I immediately switched on the heater fan to bleed off the excess heat and watched for an automotive repair shop nearby. ...
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Anonymous
Most Interested

Another vague set of symptoms. First thing done as stated is the block test. Block tests don\'t lie. It is what it is. Thanks for the attempted company bash though... whateve...

Anonymous
heh

Yeah whatever you *** adolescent liar.

#179299
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I recently purchased 4 tires from Pep Boys, which includes a "get one free" rebate. The manager is the one who sold me the tires. He filled out the forms for me and he had me sign. I made copies of all submitted paperwork, and mailed it in before the date required. ...
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Anonymous
Kobisking

The issue did get resolved. The manager states that the store did not know about the Road Hazzard needing to be purchased at the time. He reimbursed me out of the store funds,...

Anonymous
Jake

If you ask what the sale includes instead of trying to tell the advisor on what you want might help you get the sale you are looking for. I have some parents in laws that ever...

#163849
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I made the mistake of buying tires at Pep Boys and I too have a vibration problem due to the *** quality tires that can't be balanced properly. I got there road hazard warranty so I brought my tire in to have a nail puncture fixed. They put a plug in it and...
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#157666
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Car cleared for satisfactory repair by Pep Boys Auto Service. Paid almost $800.00 dollars for an overheat repair job due to a loose radiator cap, and had to return the car after stalling on the freeway to be told sensor wires must have been switched by me, then...
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#119763
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