I own I 2002 Lexus IS300, I took the car in for new tires and a oil change. However by the time I opened the hood, when I found out that the hood supporter was broken.
At first I didn't mind because I could just replace it, but after a few days.how passed, I have found out that my oil level was really low, so I thought to myself "how can the oil level be low if I had just did a recent oil change, but when I saw a puddle of oil on my garage floor, I knew that pepboys didn't tighten the oil drain plug.
This time I was so furious that I demanded that they would have to change the oil and tighten the drain plug for free. IM NEVER GOING BACK THERE!!
Product or Service Mentioned: Pep Boys Oil Change.
Monetary Loss: $600.