bought 4 new tires January or February of 2017 with road hazard.Had to use road hazard warranty 01/22/2018 to find out it wasn't what I thought I was buying. If the tire has 20% or more wear it's pro rated for warranty purposes.
They gave me $56.00 credit for the tire,charged more for the replacement because they didn't have the same tire in stock(I'm sure that's my fault) and for a new road hazard warranty plus mounting and balancing fees. I absolutely feel like I was taken advantage of. I've only had one other experience with road hazard warranty with Discount Tire and to get a new tire replacement cost me nothing.I'm going to get 4 new tires put on my wife's car today at Discount Tire.
So my experience with Pep Boy's cost them a $600.00 plus sale. 01/24/2018
Product or Service Mentioned: Pep Boys Part Replacement.
Reason of review: Warranty issue.
Monetary Loss: $70.
Preferred solution: Full refund.
I didn't like: Did not like it.