03/29/12 - I have a chrysler Sebring Convertible and for the last couple of years the air conditioner just blew hot air so I finally decided this spring to get it fixed. I took it to Pep Boys in Madison, TN and they said it would cost $800.00 to fix it.
I agreed to the amount so they proceeded. I picked it up drove it off the lot and it was blowing cool air. I turned it off and for the last couple of days used my convertible no air needed. But on wednesday, I decided to no put the top down and use my new air.
NOPE...Not working. So I took it this morning back to the Pep Boys and told them it is not fixed and they needed to fix it. The pep boys associated called me and told me it was going to cost another $500.00 because the compressor went out on it. (Claims it was after I left their shop is when it went out).
DAH BIG RED TRUCK...I didn't fall off the turnip truck yesterday. I proceeded to fix it I was not going to pay them another $1. I paid $800.00 and it's not working.l They refuse. I told them I was going to get a couple of other mechanics to look at and I called two different place told them what happened and the work that is on Pep Boys receipt and both mechanics were shocked.
So I am going to both of them for them to look at it for a written evaluation to take back to Pep Boys.
Makes me worry that if they do agree to fix it they might mess up something else out of meaness. Either way I'm SCREWED...PLEASE STAY AWAY FROM PEP BOYS...GO SOMEPLACE ELSE.
Hendersonville, TN 37075