I loaded my box truck from Medina Ohio full of donations for small town in Sargent Texas for Harvey victims. My sister and I drove down there to deliver these people food diapers baby wipes water clothes shoes Etc. When we got to North Little Rock my truck was...Read more
I made 4 trips to pep boys in Dover De. during the week of Aug.14-18 2017. My first trip 4 hrs. before they tell me what is the matter with my vehicle. They then tell me that they will need to order the parts for my car. I return the following day and wait 6 hours as...Read more
I had maintenance performed on my car and it required writing two checks. I have more than enough in the account to cover the checks but the second check will not go through and is returning 'declined'. What do the business and I do? I am assuming it is a security...Read more
Pep Boys - Horrible Experience
They told me my air conditioner had a small leak. $99 to fix. $700 later and it still doesn't work. They kept it for three days and kept naming different parts that were messed up. Called it a "catastrophic event". Got the district manager involved. He was a *** as well. HORRIBLE PEOPLE. LIARS. THEIVES.
Pep Boys - Car in worse condition.
I took my car for a fluid diagnostic check, checking for fluid leak. There was a leak coming out of the water pump. I paid over 1,000 for the part and labor. The next morning all the antifreeze from reservoir was gone.
Pep Boys - Bad work
Very poor service spent 2000 dlrs. A lot of wasted time. I'm totally frustrated
Pep Boys - I haven't received my rebate, which was mailed on 3/20/2017
I was supposed to get a rebate for having my breaks done & have'nt received it. My service was done 2/04/2017.
My 85 year old mother took my deceased dads truck to pepboys wasnt getting gas. They kept it 9 days never called her once. charged her 500.00 and ran worse than when we took in. Had it towed to another shop to find out they had installed parts wrong, the new shop...Read more
I brought my car in for an air conditioning check almost a month ago. Despite the fact that I had made an early appointment two walk-ins were accomodated before me. Two hours later, after a cursory ac inspection, I was presented with an estimate near $800, which...Read more
I took my car here back in march because my car broke down on the highway, they told me it was my fuel pump and fixed it for me by the next day for around 500/600 dollars...4 months later my car broke down again with the exact same issue. I still was under warranty so...Read more
I placed an order on line for hub assembly, rotors and pads for my vehicle. When I completed the transaction on line it stated all parts were in stock. I found out later this is not true on any of their orders. It means they have it in the area but it may not be in the...Read more
Had the left front wheel bearing replaced on my 1999 Toyota Corolla. 6 months later and less than 10,000 miles. (it's my work car for field service), familiar grinding , airplane taking off noise from left front wheel well. Yup ... wheel bearing again. Pep Boys...Read more
My son dropped his truck off to get an oil change and find out what was making a clicking noise in the front of his truck. We were told it was a very serious problem and needed to be fixed. Pep Boys told us that he needed lots of work done. Their estimate was for...Read more
i have bought probably 100 batteries at pep boys over the years none of these wretched pro start batteries last more than 2 years, and the warranties they offer nobody employed at pep boys can tell you how they are pro rated i have waited a week for store managers,...Read more
I didn't like
- Rotten quality and poor customer service
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