Latest review first
Pep Boys don't honor prices posted on their web site in their shops. They post reasonable prices on their web site to get you into their shops. When you get the invoice, prices for parts will be much higher than what is listed on their web site. They say the prices are...Read more
I didn't like
- Need to honor their web site prices
3 alternatives in 16 months at Pep Boys
June 2016 I had alternator replaced. It went bad in 4 months. The next alternator went bad within a yr. I think its called Prostart..
145 Shoemaker Road, Pottstown, PA 19464 Went to Pep Boys for new front brakes. Had previous pair installed at the same store. Was told that both brake calipers needed replacement. The passenger side caliper was supposedly repaired there the last time. One of the...Read more
I purchased 4 tires and a full car wheel alignment on 4/7/2019 from Pep Boys. The tires are BF Goodrich g-Force COMP-2 A/S with a 45,000 mile warranty. During the last time I took my car in for inspection, the mechanic stated that my tires were worn out. I was shocked...Read more
Pep Boys in Chicago, Illinois - Very expensive
Stop for a head light change initial price 83$. Them call me back and said it will be 193$ for a a bulb that cost 3$ unbelievable well it will happen only ones since the police stopped me last night for the burn light outrageous
I ordered Brake rotors and paid for one day delivery. Two days later called their CS line and was promised it would be here that day by 8:00. Of course that was a lie. Finally got it the following evening but it was the wrong part. Ordered rotors for a Toyota with five...Read more
Any oil filter for a modern vehicle is more than $4.99. So you have to pay the difference. You are not getting a deal, you are getting ripped off by Pep Boys. OK, here are more words. Rebate credit card expired. They will not reissue or add the rebate back. Lost...Read more
I was trying to find an honest garage for my vehicle because I am getting to an age now where I do not want to keep having to DIY mechanical problems, and I made the mistake of settling on Pep Boys.... I had them do their free check of the A/C system, and they came...Read more
I took my vehicle in to Pep Boys to have a service. Brakes possibly, oil change, new spark plugs. As the car was on the lift I had a Question for the Mechanic about fluid leaking from a spot at the rear of the car. He said it was the differential & it needed a gasket....Read more
> >Dear Mr Icahn, > >I am writing you today to tell you how disappointed I am with your PEP boy store in Granada Hills California. My car was towed into your store to replace an alternator. I was quoted over 1000.00 for the repair. I question it to why so much and your...Read more
Do you have something to say about Pep Boys? What happened? What can we help you with?