With 1500 complaints here and only three resolve issues I think it's obvious that pepboys is not interested in working the benefits of customer. Had to take a trailer tire 10 miles to Pep Boys when I had a blowout on the floor interstate yesterday. The pepboy employee...Read more
pepboysripoff.com Please read and share this story of how Pep Boys takes advantage of people. Moms, Dads, Grandparents, old, young, sons, daughters. WARNING DO NOT USE THIS CORRUPT COMPANY!! If you are reading this, there is a reason you are here, and I am sure you...Read more
I have done business with Pep Boys in the past. Bought a battery last year, and the first one they were going to install was cracked and leaking. I refused it! They then brought one out from the back, not the one I ordered, but needed one and had it installed. Today I...Read more
Pep Boys - I haven't received my rebate, which was mailed on 3/20/2017
I was supposed to get a rebate for having my breaks done & have'nt received it. My service was done 2/04/2017.
Pep Boys Car Repair Review
A zoo in the service department. Went there Sunday at 3 pm, no one capable of fixing a tire with a screw inside. The *** said the tire is no good. A 2 months, 3500 mile tire. I got it fixed at Leo's Tire. If you put all the service department workers head togethe, you wouldn't be able to get half a functioning brain
Pep Boys Manager Review
Store manager named Michael Davis said he didn't speak landscapers language! Before he walked away from me!
Pep Boys Vehicle Inspection Review
Be aware that even if you make an appointment for inspection you have to waitbat the door for place to open with 4 other persons to assure a spot. PS 3 other people had an 8 oclock appt. So now i will be late for work. I understand they dont make much money on inspection but why bother with appointment? I made appt. 1 month in advance... just annoying
From my personal experience I recommend you spend a little more money and take your car somewhere safe. Please DO NOT take your car to the Redlands Pep Boys! They will damage your car, and their horrendous customer service will not help you resolve it. Avoid them at...Read more
5/23/17 my radiator hose blew on my 2000 Xterra(original owner-NEVER a problem, 132,500mi). AAA towed me. $317 for 2 new hoses and fluids installed. Oops! $980 because also now needed a new radiator. Went home, called 5/24/17(today) told it was done and "we pressure...Read more
My car broke down near a pep boys. I had it towed there and figure, that I would let them work on it. When I was told that my car the needed $3000.00 worth of work. I went into shock. Mechanic there offered to take the car off my hands for $1,000.00 dollars. SMH. The...Read more
Pep Boys was having a buy four tires get a rebate for $60. The clerk told me to make sure I applied for the rebate online as it would be quicker than mailing. So on February 19, 2017 I went through the online process for my $60. On March 27 I received an email that the...Read more
Brick and Mortar stores wonder why they are loosing business to online retailers such as Amazon. Today I went to return some 75-90 sae oil. I had the 2 items in the sack and after a long wait (they are always understaffed and slow) The cashier asks me what I want to...Read more
My wife brought our 2001 GMC Jimmy to PepBoys on Nacogdoches road in San Antonio with the request to find out what was wrong with it. It was running okay when you first start it, and then began to run rough after it got warm. We wanted to get it running again knowing...Read more
took my car to pep boys automotive and could not get any information about my car all I got was the run around from carlos the person over automotive and all the store assitaints never have I taken my car some place and got this kind of service I will never use pep...Read more
I didn't like
- Terriable customer service
- Customer service
- So disappointed with this company
Do you have something to say about Pep Boys? What happened? What can we help you with?