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I went into a local Pep Boys in PA to get a tune up for an upcoming road trip. The clerk was nice and helpful walking me through the steps and showing me screens from his search for my cars info. Tells me that the plugs are $14.47 a piece (X4= 57.88) and the labor is...
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ArtisticGecko
ArtisticGecko

I understand your frustration. Yes I do work for Pep Boys and let me try and explain how flat rate works. If you already understand this process maybe it will help others unde...

Anonymous
Mechanic

We call them the jip boys in our area. Good luck and follow through make sure you get the refund!!!

Pleasant Hills, Pennsylvania
#1217062
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Finally got a call back from someone after filing an online complaint and its the same as before, just another manager ignoring responsibility. Do not do business with this place. They broke my vehicle, showed me proof they broke it, and then tried to hide the proof....
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1.0
I didn't like
  • Lies and covering up the crime
#1152827
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The only two businesses that worked on my battery were two Pepboy locations. The first location was in Tulsa Ok on Admiral Blvd. I had a dead battery and they replaced it. Car drove fine for the next 3-4 years. I then started having battery problems. I took it to the...
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#669522
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When you purchase items at PepBoys and give them your rewards number they round down the points credited to your rewards balance to the whole dollars. However if you return the same item they round up the points removed to the next highest dollar. E.g. Make a...
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Anonymous
Anonymous

who cares?if you're worried about a dollar to you need help.

I liked
  • Order online and pick up in store
I didn't like
  • Tip the scales on rewards
#627742
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Pap-Boy installed brand new 4 tires in my 5 yr old Van. After couple months, my car does not stop and spin in little rain and Ice. During wind also my car vibrate a lot. Although I have new breaks, my car did not stop on traffic light. I went to my local mechanic and...
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I didn't like
  • Poor quality of material
#621433
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