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Pep Boys - I feel i got ripped off
Got tires for my car they said I had to replace front hub bearings because it would wear the tires out.they replaced them and the tires also did oil change.after repairs I found a shake in car I could not drive car I turned around and told them . next day they did not...
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1.0
#1168561
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Really Pep Boys? Not paying on $10 rebate from your own website product page with the receipt that you sent me? I guess that you really don't value me as a customer? I even called the 800 number on the postcard to give you a chance to make it right. Your representative...
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1.4
I didn't like
  • Dont stand behind offers advertised on website
#1167772
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Purchased synthetic oil change with tire rotation. Dropped vehicle off. Marked the tires before hand. They didn't do it. Really no argument to be had. Question is, did I get the synthetic oil I purchased or even an oil change at all? They were white enough to give me a...
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#1153312
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Pep Boys - Charge for parts didn’t aasked to be replaced

Pep Boys
#1134735
1.8
Details
Took my e150 van for fueling issues they replaced an o2 sensor didn’t fix fueling problem at all. Then finally after three weeks replaced solenoid, and $100 tire Cost over $800.00 would not recommend!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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Value for money

Pep Boys - VIP

Pep Boys
#1133630
1.5
Details
Very bad Service is with Pep Boys . would not recommend to anybody ️
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Pep boys at eastgate is very incompetent so I turn my car ov

Pep Boys
#1130560
They said they didnt even want to look at it what a great auto shop in your neiborhood
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Pep Boys - Not happy

Pep Boys
#1093827
1.0
Details
My complain is i been sitting in the Waiting area over a couple hours foa a oil change and on top of that My car was never brought in For service
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Finally got a call back from someone after filing an online complaint and its the same as before, just another manager ignoring responsibility. Do not do business with this place. They broke my vehicle, showed me proof they broke it, and then tried to hide the proof....
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1.0
I didn't like
  • Lies and covering up the crime
#1152827
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Call for a tow took about an hour said it would cost $24.00 for the tow plus ant work; good so far. Gave the front desk the valet key, signed for work to be put on a computer diagnostic... Left. Walked home... Got a call that they need the remote... Walked back (22...
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1.5
#1146457
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I biught 4 tires and paid over 500.00. Rotation is free so I brought the truck back to get tires rotated. Its been 1 hour and my truck is still in front parking space. The garage part had 1 car and my truck still sitting. As customers arrive that are paying for sevice...
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1.0
#1143757
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On December 1, 2017. I Took a Bosch battery into Pep Boys for a replacement, per warranty. I had previously been in this store just this past April or May of 2017 for the same replacement . I explained to the man that this battery only lasted a month in the car . As I...
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#1141002
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I wen't to pep boys in manchester NH. Big mistake ! manager over there Adam is a real piece of work. I wen't there after just doing pads and rotors on my car the day before.while doing this work we noticed the outer tie rod was bad and the inner was either bad or loose...
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#1136028
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i had pep boys put new tires on my 2013 bmw, they completely scratch and deep gashed every rim on my car and then refused to do anything about it. i am currently taking them to small claims court. do not ever go to pepboys for anything unless you want your car...
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1.0
I didn't like
  • Poor service
#1135544
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I had an appointment at 11.00 AM today 11/20/17 to reprogram my tire sensor at Pep Boys Brooklyn 354 4th Ave Brooklyn, NY 11215. When I arrived, I was apologized and notified that the reprogramming machine was damaged. I was a little angry, but the guy called another...
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Anonymous
William

This is a complaint website.It is not for apple polishing or free advertising.Tell us about someone who ripped you off or hurt your wife's feelings.

5.0
I liked
  • Prices
  • Order online and pick up in store
  • Good service
#1135384
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