filters
state:
Show
city:
Show
product:
Show
I went into a local Pep Boys in PA to get a tune up for an upcoming road trip. The clerk was nice and helpful walking me through the steps and showing me screens from his search for my cars info. Tells me that the plugs are $14.47 a piece (X4= 57.88) and the labor is...
Read more
ArtisticGecko
ArtisticGecko

I understand your frustration. Yes I do work for Pep Boys and let me try and explain how flat rate works. If you already understand this process maybe it will help others unde...

Anonymous
Mechanic

We call them the jip boys in our area. Good luck and follow through make sure you get the refund!!!

Pleasant Hills, Pennsylvania
#1217062
Reply to reviews
Pep Boys - $500 serpentine belt
I loaded my box truck from Medina Ohio full of donations for small town in Sargent Texas for Harvey victims. My sister and I drove down there to deliver these people food diapers baby wipes water clothes shoes Etc. When we got to North Little Rock my truck was...
Read more
Anonymous
Walk-In

So you got the belt for $25 and mobile mechanic installed it for free? A MOBILE MECHANIC FOR FREE? And thats how Americs should be? Wtf...$500 serpentine belt replacement seem...

Anonymous
Anonymous

"lightweight overheating"thought i was familiar with common automotive terms...never heard of that

1.0
#1097636
Reply to reviews
5/30/18 order #1354140222 placed order with Stephanie S. Paid $31 extra for expedited shipping. 5/31/18 order picked up by Fedex at 2:12 pm in Indianapolis, IN 6/1/18 order In-Transit at Houston, TX 6/2/18 order in Cypress, Tx 6/5/18 order recieved by me in Port...
Read more
I didn't like
  • Item not shipped as ordered
  • Poor service
#1272851
Reply to reviews
Went to Pep Boys and was told I needed a new fuel pump along with 5 other items. Quoted me 1600 then brought the price down to 1400. My daughters car and she is away at college so I had no choice. While driving it on the highway two hours after leaving the store the...
Read more
1.3
#1264322
Reply to reviews
Pep Boys - Ordered $150 Griot's Garage Polisher, shipped $20 AC DELCO Drill
I ordered the following items from Pep Boys on March 31, 2018 Order # 1326537737 Griot’s Garage Random Orbital Kit, 6” (Polisher) – Qty. 1 Meguiar’s Plastic Cleaner / Polish – Qty. 2 Carrand Contour Tire Wipes – Qty. 4 Received an email on April 1, 2018 at 8:50 AM...
Read more
1.2
I didn't like
  • Being shipped the wrong item
#1227055
Reply to reviews
Went in for a simple transmission fluid change, only to get a call to come pick up my car bc they did not have have the correct adapter since they say my car did not have a dipstick which is clearly located right behind the oil dipstick. Technician was too incompetent...
Read more
Anonymous
Scott

Always change my own oil.... ATS all plastic, can find jucking points.So........... Went to Pep boys....Very competant service, hewing into the store to carry ouy 5 qts of MOB...

Anonymous
Alix

I will never go to pep boys. If they even bother to look at you it’s a miracle. The employees are all in a group talking to each other and ignore the customers. And if you can...

1.0
#1270801
Reply to reviews
Okay, so my issue is not as bad as most I saw here, but still........ an issue it is. Needed new windshield wiper blades. Went to Pep boys in Bensalem Pa. At that time they had a huge selection. While looking around I saw Rain-X blades advertised in store as: buy (2)...
Read more
2.4
Edgewater Park, New Jersey
I liked
  • Convenient location
#1262104
Reply to reviews
I take care of - manage 15 company vehicles - I take them to Pep Boys when I can for service because the price is usually good and they have all Ii need (batteries & tires & oil changes & tire rotations. Why don't I take them ALL the time to Pep Boys? Because half the...
Read more
3.7
#1271246
Reply to reviews
You guys have the worst customer service I have ever witnessed. The manager at your location 4311 Montano RD Albuquerque, NM I believe his name is David Colon refused to look at my car after I stated that it was shacking at 55 MPH. They had done a wheel alignment for...
Read more
1.0
I didn't like
  • Customer service
#1243220
Reply to reviews

Contact Pep Boys

Mailing Address:
Pep Boys
3111 West Allegheny Avenue
Philadelphia, Pennsylvania 19132
United States
Phone:
(800) 737-2697
More
Show

Pep Boys - Goggle

I was looking for a location close to where i lived, and put in Research and it came up 8335. I was shocked to see someone on the site in one of the bay doors showing both middle fingers, what is that about?. Won't be taking my car there.
#1287158
Reply to reviews