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Pep Boys - Pepboys Scam

Pep Boys - Pepboys Scam
I have tried to do my online rebate about 12 times, it usually says that my receipt information can't be found. I just got a little further and is now stuck at trying to put my state in. It says to use the dropdown menu, there is no dropdown menu for States and it will not let me type it in. They have made this so frustrating, I assume they do this on purpose so they don't get many rebates.
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Author
Review #1418622 is a subjective opinion of poster.
Featured
0 comments
2.3
Details
Pep Boys - Almost died
Pep Boys - Almost died
Pep Boys - Almost died
Had my front brake hoses replaced on their recommendations. 2nd day driving my truck the brakes failed coming to a very busy intersection. The brake peddle went to the floor. I pushed down on the emergency brake and drove it off the road into a stop sign. After...
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Author
Location
Norristown, Pennsylvania
Review #1403756 is a subjective opinion of poster.
1 comment
Pep Boys - Over Charging
I took my vehicle in to Pep Boys to have a service. Brakes possibly, oil change, new spark plugs. As the car was on the lift I had a Question for the Mechanic about fluid leaking from a spot at the rear of the car. He said it was the differential & it needed a gasket....
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Anonymous
#1713139

Pep boys is a shady company.

Author
Reason of review
Pricing issue
Review #1352226 is a subjective opinion of poster.
0 comments
Pep Boys - Their mechanic does not know anything!
Pep Boys - Their mechanic does not know anything!
Took my 1999 Lexus on 5-30-2018 to local PEP BOYS at 6325 Fallbrook Ave., Woodland Hills, Ca. for having the Engine light on as well as RPM fluctuating. They stated that ignition coils as well as spark plugs needed to be replaced. They worked on engine problem and...
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Author
Location
Los Angeles, California
Reason of review
Bad quality
Loss
$650
Preferred solution
Full refund
Review #1349112 is a subjective opinion of poster.
0 comments
1.2
Details
Pep Boys - Ordered $150 Griot's Garage Polisher, shipped $20 AC DELCO Drill
I ordered the following items from Pep Boys on March 31, 2018 Order # 1326537737 Griot’s Garage Random Orbital Kit, 6” (Polisher) – Qty. 1 Meguiar’s Plastic Cleaner / Polish – Qty. 2 Carrand Contour Tire Wipes – Qty. 4 Received an email on April 1, 2018 at 8:50 AM...
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Author
Cons
  • Being shipped the wrong item
Reason of review
Problem with delivery
Loss
$165
Preferred solution
Deliver my polisher today, and be compensated for my time.
Tags
  • Pep Boys Ignorant
Review #1227055 is a subjective opinion of poster.
1 comment
1.0
Details
Pep Boys - I feel i got ripped off
Got tires for my car they said I had to replace front hub bearings because it would wear the tires out.they replaced them and the tires also did oil change.after repairs I found a shake in car I could not drive car I turned around and told them . next day they did not...
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Anonymous
#1711882

I'be learned to stay away from them tthe hard way. These chains are rushing through jobs and inappropriately using torque guns on tires and oil pans. In June 2019 I took my ca...

Author
Location
Cincinnati, Ohio
Reason of review
Bad quality
Review #1168561 is a subjective opinion of poster.
0 comments
Pep Boys - Rewards program and useless gimick. cost me more than it helped
Pep Boys - Rewards program and useless gimick. cost me more than it helped
I moved to a new towm, and was unable to find an honest shop. Also unable to find anyone willing to recommend a shop, I took my truck to pepboys. While there, I signed up for the rewards program to provide myself some security with my aging vehicle. Since that time, my...
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Author
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1117318 is a subjective opinion of poster.
3 comments
1.0
Details
Pep Boys - $500 serpentine belt
I loaded my box truck from Medina Ohio full of donations for small town in Sargent Texas for Harvey victims. My sister and I drove down there to deliver these people food diapers baby wipes water clothes shoes Etc. When we got to North Little Rock my truck was...
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Anonymous
#1393797

So you got the belt for $25 and mobile mechanic installed it for free? A MOBILE MECHANIC FOR FREE? And thats how Americs should be? Wtf...$500 serpentine belt replacement seem...

Author
Location
Augusta, Georgia
Reason of review
Pricing issue
Review #1097636 is a subjective opinion of poster.
0 comments
1.3
Details
Pep Boys - Simple Clutch Replacement Review from Albuquerque, New Mexico
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...
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Author
Location
Albuquerque, New Mexico
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
Review #1015356 is a subjective opinion of poster.
0 comments

Pep Boys Customer Care Review

1.0
Details
Pep Boys - Simple Review #1481400954
I got in for service at pep boys waited 6 hours for a 1 hour repair my service paper was sitting on service desk for 2 hours i had a very bad experience never again will i go there
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Author
Reason of review
Poor customer service
Review #970779 is a subjective opinion of poster.