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Neither the cashier told me about that, I think that they just mailed the prepaid card. I just was waiting for it , I loose $50
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Anonymous
Anonymous

Every rebate I ever got, I had to send in or submit. What makes you think they should do it. Thats why they call it a rebate, otherwise you would get a discount right there ...

#1192109
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Said i woukd get 150$ rebate bought tires and brakes 690$ i spent as im leaving they say don't forget to gone online for your 150$ rebate its been 2 months so i check my rebate 50$ wtf i was decieved by pep boys very pissed
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Anonymous
Karen schultz

Also wanted to add lost my hubcap said for me to go purchase and they'd pay me back called about hubcap it cost 107$ for one. They could order it and call me when they get it...

2.8
#1191403
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bought 4 new tires January or February of 2017 with road hazard.Had to use road hazard warranty 01/22/2018 to find out it wasn't what I thought I was buying. If the tire has 20% or more wear it's pro rated for warranty purposes. They gave me $56.00 credit for the...
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2.5
I didn't like
  • Did not like it
#1175389
Reply to reviews
I went for flat tyre check and they said that I need to buy a new tyre, so I did, 150$. Left my car there they said they will call once its ready. Three ours later I got a call that my Car's break pad are totally gone and its dangerous to drive with that, new will cost...
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Anonymous
William

-quote- "I had no option but to say, ok "You had every other option in existence.I know a lot about brake systems, more than I ever wanted to learn so I would have had them sh...

1.0
#1174943
Reply to reviews
Pep Boys - I feel i got ripped off
Got tires for my car they said I had to replace front hub bearings because it would wear the tires out.they replaced them and the tires also did oil change.after repairs I found a shake in car I could not drive car I turned around and told them . next day they did not...
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1.0
#1168561
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Really Pep Boys? Not paying on $10 rebate from your own website product page with the receipt that you sent me? I guess that you really don't value me as a customer? I even called the 800 number on the postcard to give you a chance to make it right. Your representative...
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1.4
I didn't like
  • Dont stand behind offers advertised on website
#1167772
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Purchased synthetic oil change with tire rotation. Dropped vehicle off. Marked the tires before hand. They didn't do it. Really no argument to be had. Question is, did I get the synthetic oil I purchased or even an oil change at all? They were white enough to give me a...
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#1153312
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Finally got a call back from someone after filing an online complaint and its the same as before, just another manager ignoring responsibility. Do not do business with this place. They broke my vehicle, showed me proof they broke it, and then tried to hide the proof....
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1.0
I didn't like
  • Lies and covering up the crime
#1152827
Reply to reviews
Call for a tow took about an hour said it would cost $24.00 for the tow plus ant work; good so far. Gave the front desk the valet key, signed for work to be put on a computer diagnostic... Left. Walked home... Got a call that they need the remote... Walked back (22...
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1.5
#1146457
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Contact Pep Boys

Mailing Address:
Pep Boys Customer Care
3111 West Allegheny Avenue
Philadelphia, Pennsylvania 19132
United States
Phone:
(800) 737-2697
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I biught 4 tires and paid over 500.00. Rotation is free so I brought the truck back to get tires rotated. Its been 1 hour and my truck is still in front parking space. The garage part had 1 car and my truck still sitting. As customers arrive that are paying for sevice...
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1.0
#1143757
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