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Any oil filter for a modern vehicle is more than $4.99. So you have to pay the difference. You are not getting a deal, you are getting ripped off by Pep Boys. OK, here are more words. Rebate credit card expired. They will not reissue or add the rebate back. Lost...
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1.0
#1357694
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I was trying to find an honest garage for my vehicle because I am getting to an age now where I do not want to keep having to DIY mechanical problems, and I made the mistake of settling on Pep Boys.... I had them do their free check of the A/C system, and they came...
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h.kitchener
h.kitchener

Scams in the auto repair industry have been going on for decades, ever since the first Model T came chugging out of Henry Ford's small garage. People go to places like Pep Boy...

1.7
I liked
  • Uber service they provide during vehicle work
I didn't like
  • Claims of false mechanical problems to increase costs
#1354242
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Pep Boys - Over Charging
I took my vehicle in to Pep Boys to have a service. Brakes possibly, oil change, new spark plugs. As the car was on the lift I had a Question for the Mechanic about fluid leaking from a spot at the rear of the car. He said it was the differential & it needed a gasket....
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#1352226
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> >Dear Mr Icahn, > >I am writing you today to tell you how disappointed I am with your PEP boy store in Granada Hills California. My car was towed into your store to replace an alternator. I was quoted over 1000.00 for the repair. I question it to why so much and your...
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#1350755
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Pep boys put an bad alternator on vehicle while driving down the expressway at 65mph on an afternoon during rush hours in middle of hwy vehicle shut off I was very traumatized for the facts I didn’t know what to do had child in back seat screaming and couldn’t get over...
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h.kitchener
h.kitchener

For your future edification, there is a light on the dash panel that lights up signifying the alternator is not working correctly. When you see that light illuminated, it mean...

1.0
#1349713
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I got online coupon I call to set up an appointment they told me what kind of coupon I told them the $20 off SIM thetic are high mileage they said that's fine we'll schedule an appointment I come in they do the oil change and then the coupon is only for full synthetic...
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#1349311
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Pep Boys - Their mechanic does not know anything!
Pep Boys - Their mechanic does not know anything!
Took my 1999 Lexus on 5-30-2018 to local PEP BOYS at 6325 Fallbrook Ave., Woodland Hills, Ca. for having the Engine light on as well as RPM fluctuating. They stated that ignition coils as well as spark plugs needed to be replaced. They worked on engine problem and...
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#1349112
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I don’t know how this company stays in business. I have used them a few times in the past with long waits and so so customer service. Today was totally unexcusable. 5 hours to get vehicle in for headlights and then when I ask about my vehicle. Clerk say’s we got it in...
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1.5
#1346473
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Friday night 9//1/18 I ordered a battery from these guys. The only place it was available was in Orem, which is about 22 miles from my home, I live in Sandy Utah. I received a copy of the order with prices and charges on it. The next day I received an email from Pep...
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2.1
I didn't like
  • Lied to treated like im a fool price switching
#1345898
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Today I visited the Pep Boys Located at 845 South Fry Road Katy TX 77450,for AC work. Over the phone was told to look over my AC would cost $55 and the cost included 5 quarts of Antifreeze. I told the person That the air comes out but Is not cold. At the store after...
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#1345701
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