On 5/7/2009 took my car to Pep Boys in Germantown Md with a flat tire. I told the repairman that I had a spare in the trunk.
He took the car into the bay to replace the flat with the spare. Almost 2 hours later, I was told that my car was ready. I paid and was told I could pick it up in the front parking lot. When I got there, I noticed that the tire was still flat.
I went in to complain. I was told that the flat was changed and that the spare had a flat too! Omg! How *** are these people?
Why not just come out and tell me that the spare was flat and ask if I wanted to buy a new tire or have it repaired.
I had to wait another HOUR for them to repair both tires. Never ever going to Pep Boys again!