Went to them with complaint of rattle in front end and told it was sawy bar link , had coupon mailed from Pep Boy's for $30 off and after reviewing the estamete found the coupon had not been deducted. I called the mgr.
George Withfield who told me I had gotten enough discount and I informed him we spoke on the phone after I found the discrepency of the failure to apply coupon. He stated math is a science , you know two and two is four are'nt you smart enough to add up all the discounts you've recieved. I told him also of the issues that noise remained as when I first dropped off vehicle,(after P.U.
the clunking over bumps was sytill present) He stated call who ever you wish I have done enough. Now I had informed him the conversation would be recorded and he was'nt least concerned using unprofessional comments calling me basiclly ***
Reason of review: Poor customer service.
Monetary Loss: $580.