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Pep Boys advertised buy 3 tires get the 4th tire free. They received all of the required documents and receipts.

They sent a post card with a response: "The receipt(s) submitted did not show the purchase of any qualifying items." They rejected my legitimate rebate submission for $117 and change. They provide a toll free number 888-829-1420 to call. Totally automated...talk to the hand. No recourse, nobody to talk to.

This was a classic rebate ripoff! The information I submitted was accurate.

The items were purchased and the rebate submitted in October 2010. They still owe me $117 and change.

Product or Service Mentioned: Pep Boys Rebate.

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Anonymous
#452849

Qualifying items:

1. Circle items on receipt

2. Must have road hazard warrantee, valve stems or tpms rebuild, and balancing.

3. Must be postmarked within 30 days of purchase.

If you followed these guidelines, or if it was something like the associate didnt TELL you that the road hazard was required for the rebate, you can still get your money back. call the complaint line 1800pepboys, and the DM will be notified, and within 48 hours, they will tell you to go to the store that you got the tires so they can give you the 117 either out of the cash drawer if you paid cash, or refund it to your card.

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