Pep Boys - PEPBOYS PROSTOP BRAKE SERVICE REPAIR

68 of 1277 Pep Boys reviews

On 03/31/2016 went to PEPBOYS store.In Nashua,NH I had repair brake work performed.

Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate has been processed for $amount$ of $40.00 What a rip-off say one thing then do and say something else. I have called their main office.

They were very unpleasant dealing with. After being a loyal paying customer for nearly 19 yrs. I'm not sure I will ever return.

That's how they treat their customers.After 19 yrs it not wort returning.

This review is a subjective opinion of a user.
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Exchange, Refund and Cancellation Policy
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  • What I liked
      No items
  • What I disliked
    • Rebate process
    • Highly irritaded

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$20
Product or service
Prostop Brake Pads & Rotars
Review category
Service Centers and Repairs
review #830855

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Anonymous

Apr 29 #1151551

I was looking at Pep Boys web site and their open positions, it appears to me that the technicians are paid commisions. so the more parts they sell the more money the technician makes and the store of course. yeah I will stay away from them.

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