100% full Not resolved
3.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
1 comment

On 03/31/2016 went to PEPBOYS store.In Nashua,NH I had repair brake work performed.

Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate has been processed for $amount$ of $40.00 What a rip-off say one thing then do and say something else. I have called their main office.

They were very unpleasant dealing with. After being a loyal paying customer for nearly 19 yrs. I'm not sure I will ever return.

That's how they treat their customers.After 19 yrs it not wort returning.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of rebate process and highly irritaded. Please immediately contact the author of this review to discuss poor customer service of pep boys rebate and associated monetary loss in the amount of $20. Pep Boys needs to issue a full refund according to poster's claims.

Other people also mentioned pep boys rebate in their reviews. You may find this information helpful for further shopping at Pep Boys.

Had an Experience with Pep Boys?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1151551

I was looking at Pep Boys web site and their open positions, it appears to me that the technicians are paid commisions. so the more parts they sell the more money the technician makes and the store of course. yeah I will stay away from them.

You May Also Like

Pep Boys - Charged double the quoted price, mechanic left oil cap off, transmission dip stick out Pep Boys "I went to pepboys in Orlando florida store number 1496. The manager there quoted me for $1189. When I asked the manager how much it would cost to add something..." Read more Pep Boys - Customer Care Review from Stone Mountain, Georgia Pep Boys "I had an appointment scheculed for 9am on Thursday the 24th for an oil change. Once I saw them pull my vehicle around to the bay area, my friend and..." Read more Pep Boys replaced non-defective electrical harness for $2400 Pep Boys "Pep Boys in Santee, CA somehow determined that the electrical harness in my Ford Escape was defective. I asked if they had seen this problem previously and they said Yes,..." Read more Albuquerque NM San Mateo Pep Boys Location - http://bit.ly/2lVarYy Pep Boys "Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they..." Read more 'Xlibris Staff is Clueless and Not Recommended Xlibris "I purchased my self-publishing package in December 2015 as an incentive to reach my goal of finishing my book. This information was provided upon my purchase and I confirmed that..." Read more Google Ad Doctor a scam Google Ad Doctor "I am Brent Guild, and as you can see I am not afraid to show my name as was Victimofbrentguild who posted a false complaintagainst me. victimofbrentguild is actually the..." Read more Color By Pascale - Order Never Recieved Color By Pascale "Hello my name is Renee Anderson-Cook, and I placed an order on June 2nd 2017 for three different lip color shades to be delivered to me. I paid $17.97 for..." Read more Aliexpress - Customer service is horrible. Aliexpress "I ordered Par 56 led swimming pool lights. They started leaking within a few days of installation. The seller warranty is for 2 years. The seller does not respond to..." Read more