Nashua, New Hampshire
1 comment
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On 03/31/2016 went to PEPBOYS store.In Nashua,NH I had repair brake work performed.

Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate has been processed for $amount$ of $40.00 What a rip-off say one thing then do and say something else. I have called their main office.

They were very unpleasant dealing with. After being a loyal paying customer for nearly 19 yrs. I'm not sure I will ever return.

That's how they treat their customers.After 19 yrs it not wort returning.

Review about: Prostop Brake Pads & Rotars.

I didn't like: Rebate process, Highly irritaded.

Review #830855 is a subjective opinion of a user.

3.3
Turnaround Time
Product or Service Quality
Website
Service Scheduling
Diversity of Products or Services
Reliability
Customer service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Staff
Price Affordability
Discounts and Special Offers
Value for money
PRODUCT OR SERVICE
Pep Boys Rebate
Reason of Review / Monetary Loss Poor customer service / $20
Preferred solution Full refund

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Anonymous
#1151551
I was looking at Pep Boys web site and their open positions, it appears to me that the technicians are paid commisions. so the more parts they sell the more money the technician makes and the store of course. yeah I will stay away from them.

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