On 03/31/2016 went to PEPBOYS store. In Nashua,NH I had repair brake work performed.
Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate has been processed for $amount$ of $40.00 What a rip-off say one thing then do and say something else. I have called their main office.
They were very unpleasant dealing with. After being a loyal paying customer for nearly 19 yrs. I'm not sure I will ever return.
That's how they treat their customers. After 19 yrs it not wort returning.
Product or Service Mentioned: Pep Boys Rebate.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Full refund.
I didn't like: Rebate process, Highly irritaded.