In January this year PepBoys in Santa Clarita, California charged me over $700.00 for unnecessary work and didn't fix the problem my husband brought the car in for. I had them give me the old parts and I brought those parts to an another auto parts supplier and was told there was nothing wrong with the parts PepBoys removed.
The service was slow, they kept the car for two days,and the manager was impossible to deal with. After paying all that money the problem we broght the care in for persisted.
It was a horrible experience. It is my feeling that PepBoys are just scam artists.