I am appalled that a customer service auto repair shop is allowed by their corporate office to charge 120.00 for a new gas cap !!!!The check engine light had come on and when i took my car to the Howell Pepboys repair shop, First the service manager was beligerent in speaking to me about a fee of 108.00 to diagnose the problem with my car. I had figured that cost would be rolled over into the repair cost if my car was to be fixed by them.
I was wrong, and after the 108.00 diagnoses, it was found out that my car needed a 10.00 gas cap. The total bill for my car was 120.00. For a friggin gas cap ??!! Highway robbery.
I can understand if I had a problem that was detrimental to my car and it was going to take time and replacement parts then ok charge me 108.00 to find a major problem.
But for a 10.00 gas cap?? I will NEVER go to another Pepboys.
Monetary Loss: $108.