Pepboys in Newark - Limited Skill Set and can't do full end to end mechanical work. I gues I am more pissed at myself for letting these guys touch my cars.
They never call back, they never have the parts needed to complete the job, and not very friendly.
I stopped using them for work a few years ago and decided to give them another shot. A few years back I needed a Master Cylinder replace per Pepboys. I get a call saying they don't know how to fix it and I should go back to the dealer.
It turned out to I needed back brakes. And the cool thing is they check the brakes and I knw that because the didn't tighten the lugs. Going down the highway became an adventure.
I am done with them. They can change oil and a tire but that's about it.
Product or Service Mentioned: Pep Boys Oil Change.