Asked them NOT to use an impact wrench on the lug nuts as they have special lock. I even GAVE them the tool. Guess what - they used the impact wrench and now I can't remove the lug nuts from 1 tire. Went in for inspection and they told me the 'check engine' light was on. Drive back there, turned on the car and the light was NOT on. Went back in and told them. Said they'd be right out and didn't come out, waited a bit and left. Never again will they work on my car. In fact, I won't ever buy anything, parts or accessories, from Pep Boys again.
All in all, a bad experience. Jim, the manager (at least he's dressed that way) is a liar, can't look you in the eye and had NO idea what he's doing. He's a detriment to the Pep Boys franchise.
I'd complain to Pep Boys but why bother - it's not like I will ever let them touch my vehicles again.