We were in for just a repair @ Pep Boys, and ended up with a broken hood, wipers, cracked windshield, and a scratched car! Is evident they have poor mechanics and overall poor customer service-starting with their management personnel.
The Pep Boys mechanic when on a test drive after apparently correcting our auto mechanic issue and was not smart enough to properly close the hood of our car. Laking intelligence, he drove our car and ended up causing a lot of damage to our vehicle!!
After going through all this frustration, we were not offered an apology nevertheless a discount... :/ VERY,VERY DISAPPOINTED!!!