Product: Pep Boys Vehicle Inspection Clear all filters (12 of 12 reviews match)
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1 comment
Applied for,a Pep boys card. Got 1,200.00 limit. Took my daughters car to Pep Boys Tyler Texas. They had the car 3 hrs. 4 New Rotors and pads complete on vic month ago. Took it there because of a intermittent noise. And the car pulling to the right. They said she...
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Anonymous
#1614586

They did the same thing to me. Said it was bad... Brake pads, rotors, calipers, brake flush $1000 but they would hook it up for $760. What a steal? Thanks, but I'll take a 2nd...

Author
Service
Pep Boys Vehicle Inspection
Review #1292932 is a subjective opinion of poster.
0 comments
2.5
Details
How he ever passed the test, only God knows! He probably paid someone to take it for him!!!! The Pep Boys in Hollywood Florida on Stirling Road, stay away from! The manager was a very nice man but his staff was incompetent and deceitful. How can you recommend to a...
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Author
Location
Fort Lauderdale, Florida
Service
Pep Boys Vehicle Inspection
Reason of review
Poor customer service
Review #1134727 is a subjective opinion of poster.
0 comments
1.8
Details
I had to add two quarts to get it back !!! This front line managers are horrible and don't go out of there way to satisfy the customer when they did not communicate or the service was unsatisfactory!!! Anyone who has fleet and uses Pep Boys is getting taken, they...
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Author
Service
Pep Boys Vehicle Inspection
Reason of review
Poor customer service
Review #1004787 is a subjective opinion of poster.
0 comments

Pep Boys Vehicle Inspection Review

1.0
Details
Be aware that even if you make an appointment for inspection you have to waitbat the door for place to open with 4 other persons to assure a spot. PS 3 other people had an 8 oclock appt. So now i will be late for work. I understand they dont make much money on inspection but why bother with appointment? I made appt. 1 month in advance... just annoying
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Author
Service
Pep Boys Vehicle Inspection
Reason of review
Order processing issue
Review #1000892 is a subjective opinion of poster.
1 comment
Took my car to pep boys for check engine light. My car is a 1998 ford Expedition with 184,000 miles. They came back and told me I had 7000.00 worth of work that needs to be done on it. They told me all that needed to be fixed. I told them all I ever asked them to...
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Anonymous
#1242753

They don't even have a carburetor

Author
Location
Nashville, Tennessee
Service
Pep Boys Vehicle Inspection
Reason of review
Pricing issue
Review #946256 is a subjective opinion of poster.
0 comments

Pep Boys Vehicle Inspection Review from Humble, Texas

We brought our car one week for diagnostic review and was told one thing was wrong with it had it fixed eksewhere based on mechanic referral to muffler mechanic bc pep boys said they didnt fix that and following week the lights were back on that we originally brought it in for the gentleman that worked there says he was asst manager or manager in the service center he drove the car and brought car back to pep boys after test driving bc we brought it back bc lights were back but then car would not crank I called the area director V.Debroux and conveniently get voicemail l left message due to my total disgust and dissatisfaction with going in for 1 issue and they single handedly (pep boys) created a whole nother issue I'm totally disgusted with my experience and I won't be back after this gets resolved
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Author
Location
Humble, Texas
Service
Pep Boys Vehicle Inspection
Reason of review
Bad quality
Review #858218 is a subjective opinion of poster.
0 comments
3.5
Details
5/14/16 I WENT INTO PEP BOYS IN RESEDA, CA .I WAS CHARGED $19.99 FOR A VEHICLE INSPECTION THAT RESULTED IN AN ESTIMATE OF $1407.00 FOR SHOCKS, STRUTS AND REPLACEMENT OF BOTH POWER STEERING HOSES OF WHICH THE MECHANIC SAID WERE LEAKING THAT CAUSED THE CATLIKE NOISE...
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Author
Location
Los Angeles, California
Service
Pep Boys Vehicle Inspection
Cons
  • Service manager conduct
  • Will not go there again
Reason of review
SERVICE MANAGER CONDUCT
Preferred solution
TRANSFER AND RETRAIN THE SERVICE MANAGER MR. SALVADOR RODRIGUEZ ON PROFESSIONAL ETIQUETTE.
Review #852173 is a subjective opinion of poster.
0 comments

Pep Boys - PEPBOYS IS A RIPOFF

I had a muffler installed at the Mechanicsburg location. DO NOT TAKE YOUR VEHICLE TO PEPBOYS The muffler gasket didn't get installed like it was supposed to I was charged for it WHen I took the car to get inspected it failed and I had to pay the shop to install one after paying pepboys to do it. They also charged me for a brake inspection withoutneeding to look at my brakes. I went in there for a muffler problem telling them exactly what was wrong and they charged me for a brake inspection THIS COMPANY IS A TOTAL RIPOFF DO NOT GO THERE
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Author
Service
Pep Boys Vehicle Inspection
Loss
$100
Review #393692 is a subjective opinion of poster.
2 comments
took vehicle for inspection - waiting, waiting, waiting, guy from Pep Boys comes to me with 600.00 bill! tells me I need major work done! I tell him I can't afford that work and I just had vehicle services somewhere else 2 months ago and they NEVER mentioned a...
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Anonymous
#524400

IS THE GUY SUPPOSE TO PASS YOU IF YOU HAVE ISSUES WITH THE VEHICLE? YOU TOOK IT SOMEWHERE ELSE AND THEY TOLD YOU NEEDED WORK EVEN IF YOU THINK PEP BOYS WAS WRONG. HE WAS WILLI...

Author
Location
East Brunswick, New Jersey
Service
Pep Boys Vehicle Inspection
Loss
$600
Review #328403 is a subjective opinion of poster.
1 comment
Pep Boys, PCH, Long Beach, advised my car's front rotors did not meet factory specifications and could not be turned/resurfaced. Instead they recommended new rotors at the exhorbitant sum over $330 - parts only; wheel balance on all 4 tires; bronze front ceramic...
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Anonymous
#369313

Pepboys was playing it safe. they looked at all of the possibilities. i would have offered the same thing. and thats cheap price wise. my focus for that same work amount costs...

Author
Location
Overland Park, Kansas
Service
Pep Boys Vehicle Inspection
Review #269898 is a subjective opinion of poster.