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Value for money
1 comment

Several weeks after I drove through my 19990 Toyota 4runner through a flooded out intersection and began experiencing engine stalling issues, Pep Boys in Jacksonville, Florida, on Lane Avenue South charged me $90 for a diagnostic. My vehicle didn't even come with an "air intake sensor" (as stated in the invoice), but they wanted to charge me $200 to replace it.

In addition to that, they wanted to charge me $87 to replace the PCV Valve, which is probably the easiest thing to replace on any vehicle, including mine.

I did all the work myself and saved about $,200; and it took me less than 1 hour to do everything they wanted to charge me $1,600 for. You might want to pay Pep Boys for a diagnostic, but you sure don't want to pay them to do the work.

Reason of review: Pricing issue.

Monetary Loss: $1200.

Preferred solution: Let the company propose a solution.

I didn't like: Tried to rip me off for repairs.

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Correction: Saved about $1,200

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