Bought tires from Pep Boys about 1 year ago, brought back for tire rotation. Brought back for slow leak and tire noise, fixed leak told me noise was front mud flap was cracked, took both mud flaps off noise still there.
Took car to dealer ship had alignment and tire balance checked both ok, brought car back to Pep Boys, noise getting louder, even a slow speeds, made appt.
for 11:00 am Sturday Jan 9th, booked car in, two hours lattercr still sitting in same spot. Got my keys and left.....went to my dealership, was told tires were bad...very very noisy.Will be purchaing new tires fron anyone but Pep Boys.......SOLD ME BASD TIRES, SERVICE STINKS WILL NEVER DEAL WITH THEM AGAIN AND W I L L LET MY FRIENDS AND FAMILY KNOW......S E R V I C E S T I N K S
Product or Service Mentioned: Pep Boys Tire Rotation.
Reason of review: Poor customer service.