Product: Pep Boys Tire Rotation Clear all filters (0 of 46 reviews match)
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Pep Boys - Bad job

I had a front end alignment done on my car after I had replaced both ball joints, They were suppose to do the alignment , tire rotation and fill all the zerc fittings. Instead they kept the car for three ,days" for a job that only should have only taken an hour or two tops and they charged me $248.00 for the alignment and a tire rotation which they did not do and still tried to charged me for . I will not ever go there to have my car worked on or buy parts from them again neither will I will I recommend any one to have there cars serviced at that shop.
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product
Pep Boys Tire Rotation
I didn't like
  • Highly irritaded
#701916
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Pep Boys - Tire Rotation Review from Carolina, Carolina

I purchased four new tires from Pep Boys in late 2014. I returned to the same location for oil changes and tire rotation at least four times. Three out of the four times I've had to either return or remind the mechanic on tire rotation and they document that they do perform the tire rotation but I know they don't since I mark tires before the tire rotation and they end up in exactly the same position when I mark them initially
2.3
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Customer service
Price Affordability
Product or Service Quality
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Value for money
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Pep Boys Tire Rotation
#667915
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Pep Boys Tire Rotation Review

I bought tires for my truck and was told that I would have free balance and rotation for the life of the tires. I went there and they said that corporate office sent a memo saying that they are going to start charging for this service. I don't think this is fair and I will never go back there for any service or tires. What a rip off.
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Pep Boys Tire Rotation
#641348
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I didn't know of Pep Boy's abysmal reputation. They quoted me a price for 2 new mid-range Michelin tires on a Tues, said they'd special order them & asked me to come in for Sat. am installation. I said "Sat. am? I have no "tire emergency" whatsoever, so, I'd much...
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Fayetteville, New York
Product
Pep Boys Tire Rotation
I didn't like
  • Staff unaware of illegal act
  • Illegal actions
  • Staff complicit in illegal act
#639960
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I stopped at the Daytona Beach store because I had a little shimmy in the front end of my truck. The tech. took it out for a ride and said maybe the two front wheels need balancing. So I agreed to that and went in to wright up a work order. Then the Cashier said there...
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Anonymous
Free Free Free

Why does everybody want everything for free? You had a problem with YOUR car.What were they supposed to do look at it for free? Next time you go to your doctor ask him if he'l...

Astatula, Florida
Product
Pep Boys Tire Rotation
#561387
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Went into pep boys 7756 airport blvd mobile Alabama in August, for tire rotation. I started to leave, I remembered they had not given my wheel lock bAck. Pulled back in asked for it. Young man started looking for it, he went to the front of my car an handed me a wheel...
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Anonymous
Anonymous

They put the wrong tires on my truck they were to big they were eating into my bumper when I talk to them they said they had the wrong tag on them and it would take 3days to g...

1.0
Product
Pep Boys Tire Rotation
#547568
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On Augost 04, I went to PepBoys's store in Plantation, Florida; located in 12251 W. Sunrise Hwy Fl 33322 to buy two tires for the car of my son. The first thing that surprise me was the policy because when you get only two tires you have to accept to rotate your new...
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Pep Boys Tire Rotation
#519817
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Pep Boys Tire Rotation Review

Monday we went in for tire rotation on my wife's nissan.when we took off the car was pulling hard to the left. We asked to please rotate back. 2 hours of wasted time. Also broke our hubcap new mechanic.
Product
Pep Boys Tire Rotation
#508333
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On 02/14/2013 & 02/15/2013 I purchased 4 new tires and had tie rods replaced. I purchased quality tires and paid for the additional "ROAD HAZARD" and Pepboys extended warranties. Today 07/08/2014 @ approximately 12:15, I returned to Pepboys because the offered...
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Product
Pep Boys Tire Rotation
#507927
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Pep Boys - Improper tire installation! nobody seemed to care!

I am so very displeased at the service that I received at the pep boys in Marlow heights. My vehicle was previously serviced here about 5 weeks ago and I had issues then. One being that something fell from under my vehicle as I drove down the road after leaving! My issue today is that I come in for a rotation and the tech working on my vehicle states that my front tires are different sizes and the larger front right has a BUBBLE in it! Pep boys decides to tell me that it is not their job to pay attention to the tires being placed on the car, BY THEM! He then proceeds to tell me that its not an issue to have two improper size tires in the front "because it's only off by like 5cm."REALLY! anyone with internet can look up the dangers. I am utterly disgusted at this establishment and THE FACT THAT MY TIRE COULD HAVE BURST AND I COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED IS OF NO CONCERN to them is even more disheartening.
Product
Pep Boys Tire Rotation
#446290
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