Product: Pep Boys Tire Rotation Clear all filters (0 of 46 reviews match)
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I did not complain when I discovered it, I just left and told to myself never to come again to Pep boys. I think I should tell my friends too to get away from Pep boys because of my bad experience. I paid the right price but the service in not good enough. What a day!...
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1.8
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Pep Boys Tire Rotation
#1411165
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After an oil change and tire rotation, I took a little trip an found that I had developed a shake in the steering wheel. I went back the next day to explain the problem and get the front wheels rebalanced but I was told it would cost $60 dollars! as a low-income...
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3.5
Product
Pep Boys Tire Rotation
I liked
  • Speed of sevice
I didn't like
  • Secondary issue after service
#1402131
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I went into a auto repair shop that I have use in the past and purchased my tires from to have my tires rotated. When I got to what I thought was Elliott Tire in Mount Vernon WA was now Pepboys. After having my tires rotated the tech came out and told me my Water Pump...
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1.0
Product
Pep Boys Tire Rotation
I didn't like
  • So disappointed with this company
  • Being treated with disrespect
#1226493
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Pep Boys did a front end alignment, wheel balance, new valve stems, and installed new tires. I drove the car home after service. As I looked the car over I noticed the wheel cover was barely on. Upon further inspection I determined that the wheel was bent. I...
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1.0
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Pep Boys Tire Rotation
I didn't like
  • Being lied to
  • Customer service
#929420
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The bearing on the front right side is making noise now I received no satisfaction from Pep Boys. They refused to acknowledge any liability and were rude to me and my significant other. The damage is now costing me hundreds of dollars. The tire psi was to be 50lbs...
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1.2
Product
Pep Boys Tire Rotation
I didn't like
  • Service
#910028
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Dear Sir or Madam: I went to the Pep Boys store on Highway 59 in Foley, Alabama a few weeks ago. I went to get my oil changed and my tires rotated. This was a first visit for this car, and I asked the man at the counter to make sure that all the sensors (oil life, tire...
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h.kitchener
h.kitchener

Go to a real tire place and have them check the car out then never go to Pep Boys again

1.4
Product
Pep Boys Tire Rotation
I liked
  • Comfortable waiting room
  • Convenient location
I didn't like
  • Service manager conduct
  • Poor customer service
  • Poor work
#895308
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Had new tires put on a 2010 Ford Escape after being told that a flat could not be fixed. Service time was fine. Got home and checked tire pressure because car steered much easier than with old tires. Tires were cold and pressure measured near 50 pounds in all four. ...
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Product
Pep Boys Tire Rotation
#844940
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Bought new wheels and tires for my son’s car thru Pep Boys online and had them installed that include wheel balancing at the nearest Pep Boys Center (Store ID #0186). We arrived for 11:00 appointment (trip number 1). Instructions were left at the desk that I will...
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Product
Pep Boys Tire Rotation
#810522
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Bought tires from Pep Boys about 1 year ago, brought back for tire rotation. Brought back for slow leak and tire noise, fixed leak told me noise was front mud flap was cracked, took both mud flaps off noise still there. Took car to dealer ship had alignment and tire...
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Pep Boys Tire Rotation
#767321
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Pep Boys Tire Rotation Review

I bought tires and they were to rotate and balance them. This never happened. Now I have to purchase new tires.
1.8
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Customer service
Price Affordability
Product or Service Quality
Value for money
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Product
Pep Boys Tire Rotation
#746180
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